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 BlackBerry Device Specific General 9500 Series Discussion - Storm Go

RIM emails

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Old 07-08-2009, 12:33 PM   #1 (permalink)
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Can anyone tell me why I am getting 20-30 of the emails a day on my phone?
"RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2"
and how I can stop them.
thanks in anticipation
Dave
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Old 07-08-2009, 12:39 PM   #2 (permalink)
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Because you installed BlackBerry Desktop Software using the Redirector option.

Uninstall BlackBerry Desktop from your PC.
Delete all of the [Desktop] service books from your BlackBerry. (Options > Advanced Options > Service Book)
Reinstall BlackBerry Desktop using the BIS option. (not the Redirector option)
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