BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-08-2009, 07:55 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 41
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Strange Problem: Help Needed? ("headset" via "handset")

Please Login to Remove!

Morning Addicts,

I use a AUX cable in my car to play music from my Storm through my car speakers. Works great and I love it. Yesterday after removing my phone from my car, I noticed that the sound is not playing (i.e. ringtones, videos, alerts, calls). After looking at my phone for a while, I realized it seems to be stuck in "headset" mode rather than "handset".

While I can hit the menu whilst in a call and change it, I can't seem to change the setting universally for my phone. It is pretty annoying and I have never had this problem before. I tried a battery pull, but it did not fix the problem.

Any ideas?
Offline  
Old 09-08-2009, 08:01 AM   #2 (permalink)
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

Have you checked the settings in Profiles as yet?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Old 09-08-2009, 08:05 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 41
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ndub33 View Post
Have you checked the settings in Profiles as yet?
I don't really know what settings to check apart from which profile it is on... currently on "Normal"
Offline  
Old 09-08-2009, 08:08 AM   #4 (permalink)
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

Go to "Advanced" in the Profiles menu-it will allow you to adjust for each application (e-mail, voice, SMS, etc.) for whatvever profile you currently are using.
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Old 09-08-2009, 08:13 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 41
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ndub33 View Post
Go to "Advanced" in the Profiles menu-it will allow you to adjust for each application (e-mail, voice, SMS, etc.) for whatvever profile you currently are using.
Ok, I have checked that and I don't believe that is the issue. I am now hearing alerts, but still cannot play music, video sound, and my calls automatically presume I am in "headset" mode?
Offline  
Old 09-09-2009, 11:58 AM   #6 (permalink)
New Member
 
Join Date: Sep 2009
Location: wisconsin
Model: 9500
Carrier: verizon
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

weird i too had the exact same problem i called customer service(verizon) they got a tech on the phone and could not figure out the problem so they are sending me a new refurbished(boo HOO!!) phone covered by the manufacture warranty. this is now my third phone i will of switched out i am very dissatisfied with the storm its a good idea like cold fusion is a good idea but it just dont work.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.