BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-19-2009, 01:46 PM   #1 (permalink)
New Member
 
Join Date: Jul 2009
Model: 9500
PIN: N/A
Carrier: vodafone
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem downloading emails

Please Login to Remove!

Hey guys,

I had a BB storm bought in Italy and sold it in Colombia. The person that now has it says he can't download emails cause Vodafone (the carrier) is blocking him. He says that he can use internet,make calls and everything but can't download emails.

Do you guys know what could the problem be since I have never used it and have no idea?

Thanks a lot
Offline  
Old 10-19-2009, 02:03 PM   #2 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,069
Post Thanks: 138
Thanked 139 Times in 120 Posts
Default

The device's PIN number may be tied to a BIS account. The user may not be able to set up a BIS account due to this.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Online  
Old 10-20-2009, 11:58 AM   #3 (permalink)
New Member
 
Join Date: Jul 2009
Model: 9500
PIN: N/A
Carrier: vodafone
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for your answer.

That can happen even if the cellphone was never used before?

If yes can you tell me how to proceed to unlock it?

Thanks
Offline  
Old 10-23-2009, 07:34 AM   #4 (permalink)
New Member
 
Join Date: Jul 2009
Model: 9500
PIN: N/A
Carrier: vodafone
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

bump
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.