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New Member
Posts: 7
Join Date: Nov 2009
Model: 9530
PIN: N/A
Carrier: no
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Strange message on Storm1 -
11-06-2009, 12:12 PM
Everytime I turn ON the phone a message pops up on screen sayin:
Uncaught exeption: java.lang.NullPo interExeption
Anyone knows wut its mean, and the call log only showing missed calls, no received or dialed, browser isn't workin too, I cant even upgrade the OS.
Please help.
Blackberry 9530
v4.0.0.75 (platform 4.0.0.94)
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BlackBerry Eagles Fan
Posts: 10,483
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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11-06-2009, 12:14 PM
Welcome to the forums.
Have you tried a battery pull?
Why can't you upgrade your OS?
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 7
Join Date: Nov 2009
Model: 9530
PIN: N/A
Carrier: no
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11-06-2009, 12:17 PM
Yeah already did that, evrytime I try 2 upgrade, I got this message sayin there's no BB device sofware for the BB desktop software.
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BlackBerry Eagles Fan
Posts: 10,483
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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11-06-2009, 12:19 PM
Have you removed the vendor.xml file?
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 7
Join Date: Nov 2009
Model: 9530
PIN: N/A
Carrier: no
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11-06-2009, 12:26 PM
yeah I remove it, and disabled the automatic update in the DM...
FYI my cell was encrypted by Vorizon network and I unloacked it later..
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New Member
Posts: 7
Join Date: Nov 2009
Model: 9530
PIN: N/A
Carrier: no
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11-06-2009, 12:27 PM
isn't it a restore factory settings like in windows mobile???
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BlackBerry Eagles Fan
Posts: 10,483
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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11-06-2009, 12:32 PM
There is but make sure you have a backup prior to doing it.
Follow these steps to the letter. Don't use DM, use Loader.exe.
http://www.blackberryforums.com/gene...ilanguage.html
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 7
Join Date: Nov 2009
Model: 9530
PIN: N/A
Carrier: no
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11-06-2009, 01:00 PM
I think I knew where the problem is...
its application loader, it needs update, how can I do that???
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BlackBerry Eagles Fan
Posts: 10,483
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
|
11-06-2009, 01:10 PM
What do you mean Application Loader needs updated? That's not on the device, that's in Desktop Manager.
Have you even tried the steps I've posted above?
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 7
Join Date: Nov 2009
Model: 9530
PIN: N/A
Carrier: no
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11-06-2009, 01:23 PM
Yeah I did wut u said exactly, whenever I start the loader, it stops and give me a message sayin there's no Device software for the desktp software...
Thanks a lot man for ur time...
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BlackBerry Eagles Fan
Posts: 10,483
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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11-06-2009, 01:26 PM
You've downloaded the OS to your PC, correct?
You've double clicked on the exe to install it to your PC, correct?
You've removed the vendor.xml file, correct?
You've double clicked on Loader.exe, correct?
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 7
Join Date: Nov 2009
Model: 9530
PIN: N/A
Carrier: no
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11-06-2009, 01:30 PM
in the exact order...
I feel like I wana smash the phone into the wall....
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BlackBerry Eagles Fan
Posts: 10,483
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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11-06-2009, 01:37 PM
Something's missing.
You have the 9530 correct? Not the 9500?
Who is your carrier?
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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Thumbs Must Hurt
Posts: 68
Join Date: Feb 2009
Location: Santa Fe, NM
Model: 9530
OS: 153
PIN: ?
Carrier: Verizon
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11-09-2009, 02:33 PM
I got the same message when I did my upgrade. I don't know if it will help, since I am a Verizon user, and used the upgrade link directly from RIM, but I got the same message in the final stages of my upgrade. The technician that helped me had me do a security wipe. BE SURE TO DO A BACK-UP BECAUSE THE WIPE TAKES CONTACTS, LOGS, APPS, ETC...OUT OF THE PHONE.
Here are the steps for the wipe:
Go to Options>Security Options>Security Wipe. "E-mails, Contacts, etc." is selected by default, but you should check the box for "User Installed Apps" as well. After those two are checked, click on Wipe.
After that, you will have to reload using the DM.
After you reload using DM, you will have to resend your service books and what not since you have essentially taken everything out of the phone.
Hope it helps.
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