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Old 11-22-2009, 08:22 PM   #1 (permalink)
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Question Storm 9500 screen unresponsive

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I have a Storm 9500 through Vodafone Australia & last week one section of the touchscreen became unresponsive. It's only a bar width of the screen but it goes the whole width of the screen (portrait) right where the Auto On/Off is in the options menu. It is totally unresponsive & I have to keep flipping the phone between portrait & landscape (left & right) in order to access different parts of the menu or keyboard. I have not upgraded the software (& have no intention of doing so). Just wondering if anyone else has had this problem - the rest of the screen works fine.
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Old 11-22-2009, 09:22 PM   #2 (permalink)
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Have you done a simple reboot on the device: With the device powered on, remove the battery a few seconds, replace and reboot.

Does that area remain unresponsive?
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Old 11-22-2009, 09:26 PM   #3 (permalink)
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Quote:
Originally Posted by JSanders View Post
Have you done a simple reboot on the device: With the device powered on, remove the battery a few seconds, replace and reboot.

Does that area remain unresponsive?
Yep. It actually happened after a reboot last week & the issue isn't resolved with a battery pull.
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