Hello,
I am a BES user and will upate my BB to v5.0.0.328 as soon as I have finished downloading. I wanted to know whether I will be able to activate BES through the desktop manager without requesting a password reset from the BES administrator?

Thanks much.

If your desktop manager can connect to the BES then you don't need to request a password.

hi, how do I know if my desktop manager can connect or is connected to BES?

I have been able to activate my device on BES, just like you said without the need to request for any password. Thanks so much. v5.0.0.328 rocks!