BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-06-2009, 05:33 PM   #1 (permalink)
New Member
 
Join Date: Dec 2007
Location: Israel
Model: 9500
OS: V4.3.0.72
PIN: N/A
Carrier: Orange
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default My storm 9500 Will not start

Please Login to Remove!

one day I got up and saw my device that was connected to the computer via USB for recharge in a starting mode, (white screen with a clock in the middle).

I did not do any software updates, my desktop manager wasn't on.
when I disconnected the device from the computer I saw that it was trying to start but restarts every 30 sec, and so on till the buttery died.

i tryed to let it be for 2 hours and recharge the buttery via AC adapter (original) but when the device had enough buttery to start it did the same thing try to start and crashing every 30 sec.

I do not live in the country where I bought the device so my phone company will not give me support (they do not have the Storm here, only the Bold).

what can I do???
Offline  
Old 12-06-2009, 06:03 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,712
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default

Wirelessly posted (8820)

Did you try a hard reset? That's the first trouble shooting step, always. Also if you are using a media card, remove it for the time being while you have the battery out. See what happens.





After that, your next step is wipe and reinstall the OS if it stays in the reboot cycle even after the hard reset.
__________________
- Ira

Last edited by aiharkness : 12-06-2009 at 06:06 PM.
Offline  
Old 12-06-2009, 07:04 PM   #3 (permalink)
New Member
 
Join Date: Dec 2007
Location: Israel
Model: 9500
OS: V4.3.0.72
PIN: N/A
Carrier: Orange
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

the only way I know for a hard reset is taking out the battery.
I tried it with the media card and without, same with the SIM card.
it doesn't work.
i looked for any other way to reset the device (not through the device menu cos I cant get to it) but did not find any.
Offline  
Old 12-06-2009, 10:09 PM   #4 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.