BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-15-2009, 01:49 PM   #1 (permalink)
New Member
 
Join Date: Dec 2009
Model: 9500
PIN: N/A
Carrier: Vodafone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB 9500 Storm

Please Login to Remove!

Hi everybody, i'm new around here.I bought yesterday an BB 9500 Storm from a shop, it is unlocked.My provider is Vodafone.I bought from them mobile internet.

I have a problem.I cannot use IM at all.It says "Service not enabled for this handheld".I found something on google but i'm not sure about it.Explain me please what is all about.

Thanks
Offline  
Old 12-15-2009, 01:58 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

First of all, do you have a BB data plan? Did the carrier properly activate the data plan by sending service books?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 12-15-2009, 02:26 PM   #3 (permalink)
New Member
 
Join Date: Dec 2009
Model: 9500
PIN: N/A
Carrier: Vodafone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

no i don't have a data plan.i only activated mobile internet from vodafone.all website are working ok except the IM
Offline  
Old 12-15-2009, 05:06 PM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Check out the FAQ for two articles. One on using the device with a Generic data planand the other n why you need a data plan.

What IM are you trying to use? My assumption is that you need the BB data plan and not the generic one.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 12-16-2009, 09:04 AM   #5 (permalink)
New Member
 
Join Date: Dec 2009
Model: 9500
PIN: N/A
Carrier: Vodafone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks for the replies.i'm trying to use the yahoo messenger or any other alternative chat program
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.