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Old 01-12-2010, 01:08 PM   #1 (permalink)
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Default Numeric Keypad only displays keys 0,1,5 and *

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I have a BB 9559 v5.0.0.320

The issue I'm having is with the numeric keypad. What happens is I'll use the numeric keypad to dial out. While in the call if I wish to use the numeric keypad to dial an extension i'm only given the following keys; 0,1,5,* and voice mail. Any ideas?

Thanks,

ctennant
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Old 01-22-2010, 02:36 AM   #2 (permalink)
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Default Battery pull

This happened to me as well during my first week of ownership. Battery reboot did the trick.


Quote:
Originally Posted by ctennant View Post
I have a BB 9559 v5.0.0.320

The issue I'm having is with the numeric keypad. What happens is I'll use the numeric keypad to dial out. While in the call if I wish to use the numeric keypad to dial an extension i'm only given the following keys; 0,1,5,* and voice mail. Any ideas?

Thanks,

ctennant
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Old 01-22-2010, 07:33 AM   #3 (permalink)
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In your Options > Screen/Keyboard > Portrait view keyboard, set that to Full keyboard or Suretype and save, that is known to fix the numeric dialing keypad glitches.
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