BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 01-15-2010, 09:43 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2008
Model: none
PIN: N/A
Carrier: verizon
Posts: 45
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Email Filtering

Please Login to Remove!

I feel a bit stupid, I cant remember how I set this up. When email comes from a particular person, it shows up with a red font (identifying importance, it's my boss....). I want to set up more, but cant figure out how I did it to start with! All other emails come in with normal black font.

Thanks,
Bob
Offline  
Old 01-15-2010, 09:51 AM   #2 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 235 Times in 218 Posts
Default

You've set a filter to flag those messages as Level 1 Messages.
You can add new filters using the BIS portal on the web, or via the BIS application on the handheld.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 01-15-2010, 10:17 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2008
Model: none
PIN: N/A
Carrier: verizon
Posts: 45
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by penguin3107 View Post
You've set a filter to flag those messages as Level 1 Messages.
You can add new filters using the BIS portal on the web, or via the BIS application on the handheld.
It's coming back a bit to me. I do not have access to Verizon BIS Portal, and I do not have a BIS application. I do remember somehow when the device was new setting them as level 1 now. Just still cant find where.

Thanks,
Bob
Offline  
Old 01-15-2010, 10:50 AM   #4 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 235 Times in 218 Posts
Default

The Verizon BIS portal is here:
https://bis.na.blackberry.com/html?brand=vzw&locale=en

On the handheld, look in the Setup folder for something called 'Email Settings' or 'Personal Email Setup'.
You might have the icon hidden. It's definitely there somewhere.

Also... is this a corporate device on a BES? Because filters are handled differently in that type of environment.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.