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-   -   in need of serious help! (http://www.blackberryforums.com/general-9500-series-discussion-storm/217024-need-serious-help.html)

x2dg 01-17-2010 02:42 PM

in need of serious help!
 
:xSince last night my phone would be on but the screen stays frozen, I've pulled the battery while I slept thinking it would help and nothing! I have a lock on my phone and I try clicking every button and no action whats so ever. Is there a reset of some way that can help this issue?

Thanks!

MidnightDraven 01-17-2010 02:53 PM

yes a battery pull is a reset.
only other way is wiping and reinstalling OS.

x2dg 01-17-2010 03:02 PM

I just notice if I get a call I wont have a way of answering either cause every button is not responding

NJBlackBerry 01-17-2010 04:24 PM

Did the BB happen to get wet?

x2dg 01-17-2010 05:13 PM

no not at all...its weird cause the phone is on at all times and when I plug the charger the screen comes on like it would when you click on it

jsconyers 01-17-2010 05:17 PM

Did you drop it? Something had to have happened. What happened prior to the BB behaving in this manner?

x2dg 01-17-2010 05:30 PM

If I had dropped I would say a day before but ive text a whole lot before that and straight to my pocket....

Dubdub 01-17-2010 06:55 PM

So what did you really do just before it began behaving this way?

x2dg 01-17-2010 07:35 PM

I have been texting and just placed it in my pocket, after that I pulled it out and all of a sudden it stayed frozen with no action whats so ever! When someone calls the screen comes up but i cant answer by presson the button or the screens.


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