BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-14-2010, 10:44 AM   #1 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9550
PIN: N/A
Carrier: vodafone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default My 'end' button won't push down, so I can't end calls???

Please Login to Remove!

Hi,

I'm on vodafone with new storm 2 & the phone works great. All of it does.

Except 50% of the time the end button won't push down so I can't end calls.

1. It seems when i wish to end a call the screen is frozen so im unable to push it down to end the call. same for for both in coming & out going calls.

2. Sometimes when i can press the end key down instead of ending the call a message appears asking me 'continue to home screen, keep call active'???

again, everything else works fine apart from this little issue with ending calls.

what should i do please? Thanks in advance
Offline  
Old 02-14-2010, 12:04 PM   #2 (permalink)
BlackBerry Extraordinaire
 
jbairdjr's Avatar
 
Join Date: Feb 2005
Location: Lincoln, Ne
Model: 9550
OS: 5.0
Carrier: Verizon
Posts: 1,232
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

There are several threads on End Button issues.
Did you search?
It is a know problem, although I am not sure if anyone knows the exact cause. I think there is speculation that it is actually a software issue, but it doesn't effect everyone.
__________________
Blackberry Storm2 (Verizon)
7280-7780-7290-7100g-7250-8703-8830-8330-9530-9550
Offline  
Old 02-14-2010, 12:19 PM   #3 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9550
PIN: N/A
Carrier: vodafone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I did search but nothing spec to storm 2.
Offline  
Old 02-14-2010, 02:38 PM   #4 (permalink)
BlackBerry Extraordinaire
 
jbairdjr's Avatar
 
Join Date: Feb 2005
Location: Lincoln, Ne
Model: 9550
OS: 5.0
Carrier: Verizon
Posts: 1,232
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

HELPP! screen suspension problem? storm 2
9550 Double Click on end button
Urgent problem...
__________________
Blackberry Storm2 (Verizon)
7280-7780-7290-7100g-7250-8703-8830-8330-9530-9550
Offline  
Old 02-14-2010, 05:40 PM   #5 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Wirelessly posted (9520; (I'm mobile))

I have that issue occasionally. Maybe one out of ten calls. If the other party ends the call first there's no problem. Its a problem with leaving a VoiceMail where I must end the call.
Offline  
Old 03-07-2010, 09:16 AM   #6 (permalink)
New Member
 
Join Date: Mar 2010
Model: 9520
PIN: N/A
Carrier: Busniess
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default when i can press the end key down instead of ending the call a message appears asking

Dear Guyz,
Anyone know how to fix these problem....if these problem occur I need to pull out my battery and put it back to end the call...
Offline  
Old 03-08-2010, 01:49 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
whoscalling's Avatar
 
Join Date: Sep 2004
Location: Thousand Oaks, CA (SoCal)
Model: 9550
OS: .517
Carrier: Verizon
Posts: 427
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Verizon/RIM replacing Storm 2's
__________________
_____________________________________________
7100t, 7130e, 8700c, 8703e, 8830, Storm, Curve, Tour, Bold, Flip, Storm 2
www.evadearmor.com
Offline  
Old 03-12-2010, 08:17 AM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Location: USA
Model: STORM
Carrier: Verizon
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

There's a recall for this.
Offline  
Old 03-15-2010, 11:33 AM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2006
Location: NJ
Model: 9530
Carrier: Verizon
Posts: 54
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If you have a holster you can set the phone to auto end calls when placed in holster.
Offline  
Old 03-17-2010, 07:43 PM   #10 (permalink)
Thumbs Must Hurt
 
fowlstack's Avatar
 
Join Date: Feb 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 68
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had my phone replaced by Verison for the very same issue. Luckily it did it at the store so they could observe the problem.
__________________
~~ If you pick up a starving dog and make him prosperous, he will not bite you. This is the principal difference between dog and man.
Mark Twain~~
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.