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Old 02-23-2010, 02:57 AM   #1 (permalink)
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Hi all,

hoping one of you can shed some light on an issue I have with my storm

I currently have my message options set to retain 30 days of messages, but i am consistently finding that it holds far less, normally around 2 weeks. I can't work out if it's cutting off based on volume (currently holds about 690 according to the database size page but would estimate this to be less than a quarter of the emails i've sent and received in the last 30 days), or days, but I know that it has less than I want it to!

if i scroll to the bottom of the message list, i can see records of phone calls i've made and received as far back as the 21st of Jan, which would be roughly 30 days, but the oldest email i have is from the 18th of feb, which is about 5 days.

Is there a setting other than the obvious email options that I've missed? does the BB auto delete emails when you run low on app memory?


appreciate any help.

Cheers
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Old 02-23-2010, 07:31 AM   #2 (permalink)
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Do you delete messages from your email server?
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Old 02-23-2010, 06:40 PM   #3 (permalink)
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Wirelessly posted

yes, but normally not within the month. I.e my inbox has >1500 emails from the last 30 days. And the sent box would be > 500 for the last month...

Seems strange.
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Old 02-23-2010, 06:54 PM   #4 (permalink)
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What's your file free at Options > Status?
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Old 02-23-2010, 10:26 PM   #5 (permalink)
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What's your file free at Options > Status?
just over 27mb at the moment.. average would be between 10 and 20 depending on what ive got running and how long since last reboot.

I had a run last week where it got pretty low (around 2mb) but issue was happening before that.
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Old 02-23-2010, 10:30 PM   #6 (permalink)
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Memory under 10mb is susceptible to loss of emails, SMS and call logs. Get and keep it up around 15mb + free

That's where your missing messages went.
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Old 02-24-2010, 09:55 AM   #7 (permalink)
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Wirelessly posted

Makes sense. Thanks!
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