BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 02-23-2010, 02:57 AM   #1 (permalink)
New Member
 
Join Date: Jan 2006
Location: Brisbane
Model: 9550
Carrier: Optus
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Message Storage

Please Login to Remove!

Hi all,

hoping one of you can shed some light on an issue I have with my storm

I currently have my message options set to retain 30 days of messages, but i am consistently finding that it holds far less, normally around 2 weeks. I can't work out if it's cutting off based on volume (currently holds about 690 according to the database size page but would estimate this to be less than a quarter of the emails i've sent and received in the last 30 days), or days, but I know that it has less than I want it to!

if i scroll to the bottom of the message list, i can see records of phone calls i've made and received as far back as the 21st of Jan, which would be roughly 30 days, but the oldest email i have is from the 18th of feb, which is about 5 days.

Is there a setting other than the obvious email options that I've missed? does the BB auto delete emails when you run low on app memory?


appreciate any help.

Cheers
Offline  
Old 02-23-2010, 07:31 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Post Thanks: 61
Thanked 258 Times in 185 Posts
Default

Do you delete messages from your email server?
Offline  
Old 02-23-2010, 06:40 PM   #3 (permalink)
New Member
 
Join Date: Jan 2006
Location: Brisbane
Model: 9550
Carrier: Optus
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

yes, but normally not within the month. I.e my inbox has >1500 emails from the last 30 days. And the sent box would be > 500 for the last month...

Seems strange.
Offline  
Old 02-23-2010, 06:54 PM   #4 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Post Thanks: 61
Thanked 258 Times in 185 Posts
Default

What's your file free at Options > Status?
Offline  
Old 02-23-2010, 10:26 PM   #5 (permalink)
New Member
 
Join Date: Jan 2006
Location: Brisbane
Model: 9550
Carrier: Optus
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by JSanders View Post
What's your file free at Options > Status?
just over 27mb at the moment.. average would be between 10 and 20 depending on what ive got running and how long since last reboot.

I had a run last week where it got pretty low (around 2mb) but issue was happening before that.
Offline  
Old 02-23-2010, 10:30 PM   #6 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Post Thanks: 61
Thanked 258 Times in 185 Posts
Default

Memory under 10mb is susceptible to loss of emails, SMS and call logs. Get and keep it up around 15mb + free

That's where your missing messages went.
Offline  
Old 02-24-2010, 09:55 AM   #7 (permalink)
New Member
 
Join Date: Jan 2006
Location: Brisbane
Model: 9550
Carrier: Optus
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Makes sense. Thanks!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Nortel Networks NTLX14CA Shared Memory MEM Module DMS-100 ENPCJJMAAA
$69.99
Nortel Networks NTLX14CA Shared Memory MEM Module DMS-100 ENPCJJMAAA pictureLot of RAM Desktop Memory Sticks PC133 PC2 PC333 128MB 256MB 512MB 1GB
$33.89
Lot of RAM Desktop Memory Sticks PC133 PC2 PC333 128MB 256MB 512MB 1GB picture1pc DS3231 Precision RTC Module Memory Module for Arduino Raspberry Pi
$0.01
1pc DS3231 Precision RTC Module Memory Module for Arduino Raspberry Pi pictureDADE BEHRING STRATUS CS PN: 420293.9160 MEMORY UNIT
$18.75
DADE BEHRING STRATUS CS PN: 420293.9160 MEMORY UNIT pictureKodak Premium Picture Paper High Gloss 150 Sheets Ink Jet Printer Memories
$18.73
Kodak Premium Picture Paper High Gloss 150 Sheets Ink Jet Printer Memories picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.