02-25-2010, 12:23 PM
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| | email notifications not showing up
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question for you all.
I have the storm 9530 and here is the version 126.96.36.1999(platform 188.8.131.52) I also have the BES 5.0.1 of which I am the administrator of. I connect to the lotus domino environment. I just finished setting up the BES the other day and I am really new to it.
I have got everything working with it but for some reason my phone will not give me any notification when I receive an email. The LED will not blink, phone will not vibrate or make a sound or will it show that a new message is there. When I go into the folder the emails are there but are already showing that they are read.
All other notifications work, ie.. phone calls, sms, pin. the phone will vibrate and make a sound with these ones and show that a message is in the folder. Also on the phone I can see the message notifications on the phone when missed.
I have created a profile and under all the message areas I have them the same as
play sound always
vibrate with ring tone off
I have tried pulling the battery and still the same thing happens. Any help would be greatly appreciated.
Thanks in advance