BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 04-27-2010, 07:37 PM   #1 (permalink)
New Member
Join Date: Jul 2008
Model: 8310
Carrier: RIM
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Hotfix: New RSA SecurID App for Storm2s Running .607 OS

Please Login to Remove!

This morning, RSA, now the Security Division of EMC, released a hotfix for the RSA SecurID app for the Storm2 Blackberry running the .607 OS. The new SecurID code can be downloaded directly to a user's Storm2 from (To connect, add /storm2hotfix to the base RSA URL.)

Storm2 users who are running the current version of the RSA SecurID standard app (v3.0.2) encountered a locked keyboard when they tried to run the SecurID app over some new RIM OS builds, notably including RSA developed a workaround for the problem, but as the RSA product manager, Phil Darringer, stressed when he announced the availability of the hotfix, this is a solution engineered and validated for the Storm2 community.

RSA, he said, will not support this hotfix on other Blackberry devices or on other than the specific RIM OS versions in which the keyboard problem was encountered. This special version of the SecurID app was developed to address a specific problem, in a particular mix of the BB models and RIM OS, in a timely manner, explained Darringer -- so it has not gone through the extensive testing against all RIM devices and all RIM OS varieties that is required for a major SecurID release.

"If customers need a single version that includes this fix that they can push out to all their users," Darringer told me, "we would recommend they wait for 3.5, scheduled for availability in June."

If a RSA SecurID site needs the rest of the BB hotfix kit (doc, release notes or .alx/.cod files to deploy the app through the BES server), Darringer added, the administrators will have to obtain this material directly from RSA Customer Support.

I pass the word along as a long-term consultant to RSA, an iPhone heretic who is surrounded by Crackberry addicts.



PS. As you apply the SecurID hotfix, make sure that "compatibilty mode" is still disabled for the SecurID app after the installation or upgrade. This was mentioned in RSA's v3.0.2 release notes as a known problem, but your action may still be required as you install the 3.0.4 hotfix.

Last edited by Vin McLellan : 04-27-2010 at 08:19 PM. Reason: accuracy
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

SPIRAX SARCO VB14 VACUUM BREAKER *USED* picture4 Color Screen Printing Full Package Rotary Printer + Vacuum UV Exposure Unit
4 Color Screen Printing Full Package Rotary Printer + Vacuum UV Exposure Unit picture2X Pack. DOW CORNING Silicone High Vacuum Grease
2X Pack. DOW CORNING Silicone High Vacuum Grease pictureOVEN VACUUM (Round) LABGO 114
OVEN VACUUM (Round) LABGO 114 pictureDOW CORNING Silicone High Vacuum Grease
DOW CORNING Silicone High Vacuum Grease picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.