BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-08-2010, 12:49 PM   #1 (permalink)
New Member
 
Join Date: Jun 2010
Location: MA
Model: 9530
OS: 5.0
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Storm Issues - Battery

Please Login to Remove!

I have had a Storm 9530 for almost 18 months. Within the past couple weeks, it has become almost useless due to severe, sudden battery drain. This typically occurs during a reboot, onethat I did not schedule nor ask for.

It seems when I text, watch a video of less than 1 minute, make one call, etc the phone reboots it self and the batterry goes from 4 or 5 bars to zero when it comes back on.

I do not have many apps (other than the useless Verizon ones that we cannot get rid of). And actually have deleted some in hopes to resolve this. It is getting progressively worse. Recharge to full takes less than an hour so I am not sure this battery is charging to what it used to, so I have purchased another battery in hopes that this would solve the problem.

Any other advice is appreciated.
Offline  
Old 06-08-2010, 02:42 PM   #2 (permalink)
Thumbs Must Hurt
 
lprmcnit's Avatar
 
Join Date: May 2010
Model: 8530
PIN: N/A
Carrier: Verizon
Posts: 191
Post Thanks: 0
Thanked 7 Times in 6 Posts
Default

I think you are right in checking the battery. The other thing I'd check would be the OS version..I know their are tremendous differences in the way the newest Storm OS performs compared to the original OS. I've been using 5.0.0.328 on mine and it has been great. I think, too, sometimes the radios can "freak out" and try and contact the cellular infrastructure repeatedly; draining the battery. Not much that I know of you can do about that if an OS update doesn't fix it If it isn't a battery issue, and no basic settings have changed such as backlight etc. and an OS update doesn't work, probably all you can do is warranty the phone.
Offline  
Old 06-09-2010, 09:15 AM   #3 (permalink)
New Member
 
Join Date: Jun 2010
Location: MA
Model: 9530
OS: 5.0
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lprmcnit View Post
I think you are right in checking the battery. The other thing I'd check would be the OS version..I know their are tremendous differences in the way the newest Storm OS performs compared to the original OS. I've been using 5.0.0.328 on mine and it has been great. I think, too, sometimes the radios can "freak out" and try and contact the cellular infrastructure repeatedly; draining the battery. Not much that I know of you can do about that if an OS update doesn't fix it If it isn't a battery issue, and no basic settings have changed such as backlight etc. and an OS update doesn't work, probably all you can do is warranty the phone.
Thanks. I also have OS5.0.0.328 and have since the day it came out. This just started happenning in the past two or three weeks. I deleted some apps I really didn't need and have changed the backlight to be minimal, but still goes from 60 to 0 in a reboot. New battery should be arriving in a couple days and we shall see if that works. If not, off to the Verizon store to convince a techie that the phone is an issue.
Offline  
Old 06-09-2010, 03:18 PM   #4 (permalink)
BlackBerry Extraordinaire
 
TXLady's Avatar
 
Join Date: Mar 2007
Location: San Antonio, TX
Model: 9650
Carrier: Sprint
Posts: 1,067
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by richjb54 View Post
I have had a Storm 9530 for almost 18 months.
Quote:
Originally Posted by richjb54 View Post
If not, off to the Verizon store to convince a techie that the phone is an issue.
Not sure what you think Verizon will do for you (other than sell you a new phone) since warranty is only 1 year.
__________________
Personal: iPhone on AT&T
Work: BB 9650 on Sprint
Offline  
Old 06-09-2010, 03:48 PM   #5 (permalink)
Thumbs Must Hurt
 
lprmcnit's Avatar
 
Join Date: May 2010
Model: 8530
PIN: N/A
Carrier: Verizon
Posts: 191
Post Thanks: 0
Thanked 7 Times in 6 Posts
Default

We have a slightly different deal with VZW where we get it free for 1 year and are charged ( not full retail) from 12-24 months...I guess each agreement can be different...
Offline  
Old 06-09-2010, 09:00 PM   #6 (permalink)
New Member
 
Join Date: Jun 2010
Location: MA
Model: 9530
OS: 5.0
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I do not expect a single problem dealing with Verizon. If it is more than a battery, I know for a fact I will get a new Storm. Happened to my son a month ago and they replaced it with no hassles. However, I am 99% convinced the battery is dying a quick death.
Offline  
Old 06-09-2010, 09:50 PM   #7 (permalink)
BUC
Talking BlackBerry Encyclopedia
 
BUC's Avatar
 
Join Date: Jan 2009
Model: 9000
OS: 5.0.0.681
Carrier: Movistar
Posts: 386
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by richjb54 View Post
I do not expect a single problem dealing with Verizon. If it is more than a battery, I know for a fact I will get a new Storm. Happened to my son a month ago and they replaced it with no hassles. However, I am 99% convinced the battery is dying a quick death.
I was decided to buy a second battery as replacement and backup... and I found them (DX-1) on Amazon for around $6... plus shipping ended up in $11....

At first I was skeptical, knowing that it could be a water damaged battery, an old one, used one, fake......

But to my surprise it was the real deal... not indication of previous use on the connectors, no marks on the water damage indicator... and it works pretty good... I hope it will last, but if it does not it was only 11 bucks...

Definitely give it a try...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.