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Old 07-15-2010, 02:49 PM   #1 (permalink)
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Default Call ID not working

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Hi
Just moved from a Bold to a Storm 2.
The Caller ID does not work, i.e. the number calling is displayed but not the name when it is in the Address Book.
Many thanks in advance for your help.
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Last edited by jamesbondOO7 : 07-15-2010 at 02:50 PM.
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Old 07-15-2010, 04:30 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2007
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Found the solution on the net eventually:

It doesn't concern OS neither BB model, or carrier, or the way you input the number in your address book (with or w/o dashes or spaces). it concerns the way you define your device to recognize the numbers saved in your address book.

in "smart dialing" settings, besides country code and area code, there is the national number length. the number you put there determines for your BB, how many digits he will relate to in order to recognize the incoming (call\SMS) number.

for example, the number is +123-56-789-0123 or without the int. prefix 056-789-0123. if i put 10 as the number length, then the numbers are different because the tenth digit (from the end) in each is different (3 w/prefix and 0 w/o).

on the other hand, i can put 6 as the length, and then 123-456-7890 and 432-156-7890 will be recognized as the same, because the last 6 digits are similar.

got it??? figure out the number length in your country, without the area code, and that will give you the number to put.


Well, did not have that problem on the Bold. Smart dialling was set to "country unknown". Go figure.
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