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Old 09-09-2010, 04:46 PM   #1 (permalink)
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I have a blackberry storm that i unlocked too use for tmobile. i used to have a blackberry untill i broke it, my question is how do i recover tht bbm because this phone has some one elses stuff on it
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Old 09-09-2010, 04:51 PM   #2 (permalink)
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and i also wanted to know if i rest the phone will i lose the tmobile capabilities
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Old 09-09-2010, 04:53 PM   #3 (permalink)
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Moved to 9500 section.

What do you mean someone else's stuff? What sort of stuff?

Rest the phone?

Please update your profile to include the BB model number and not the name. There are several different Storms out there, 9500, 9520, 9530, 9550 and all are a bit different.
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Old 09-09-2010, 04:56 PM   #4 (permalink)
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its a 9550 and i mean that it has someone elses bbm profile not mine, and i would like to have mine instead and my old pin...and if i do reset it i do not need to worry about it being unlocked?
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Old 09-09-2010, 05:08 PM   #5 (permalink)
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Where did you get the device from?
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Old 09-09-2010, 05:12 PM   #6 (permalink)
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Can't have your old PIN. They are unique to each device and cannot be changed.

Once unlocked, always unlocked.

Use the "wipe" feature to remove all of the old data. Make sure the person you got the device from has canceled their BIS account, otherwise you will keep receiving their data once you enable the BB data plan.
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