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widorrah 02-23-2011 12:32 PM

9530 touchscreen problem
My co-worker has a 9530 which is having some touchscreen problems:
I can't select the 'D' and 'L' keys, whether in landscape or portrait. I also notice that the (blue) highlight skips these keys. Like when I move from 'S' to 'D' to 'F', the 'D' key is not highlighted.
And the top portion of the screen is sometimes unresponsive to touch.
I already did a battery pull, and this doesn't resolve the issue.

I'm guessing this may be software related. I'd really appreciate any input. Thanks.
Posted via Mobile

NJBlackBerry 02-23-2011 12:45 PM

Re: 9530 touchscreen problem
Did the BlackBerry get wet?

widorrah 02-23-2011 02:12 PM

Re: 9530 touchscreen problem
Nope, it didn't get wet.

widorrah 02-25-2011 01:42 PM

Re: 9530 touchscreen problem
An OS update hasn't solved the problem either. I'm thinking this is a hardware issue.

aiharkness 02-25-2011 01:56 PM

Re: 9530 touchscreen problem
"Wet" doesn't necessarily mean took a swim. Generally, people have reported moisture exposure issues, like keypad problems, from something as slight as a sweaty pocket or a humid shower room.

theloverbb 03-03-2011 03:24 AM

Re: 9530 touchscreen problem
may be the touch screen of U was died and U'll replace it...

navedBB 06-01-2011 07:34 AM

Re: 9530 touchscreen problem
hi frnds,

this is very common problem with blackberry storm 95xx series hansets...
so next time dnt go with 9500 series...

man u have to replace that screen after that replace sell out your handset, otherwise it will hurt you again, it's my personal my handset is like the showpiece in showcase.

i m using china made handset now and i m happy with that...either use it roughly or with wet hands...


NJBlackBerry 06-01-2011 07:55 AM

Re: 9530 touchscreen problem

kukuruz 06-01-2011 09:55 AM

Re: 9530 touchscreen problem
The problem apears in landscape and portrait mode. It can't be hardware problem because location of these buttons on the screan. Try to downgread or upgrade your OS.
Posted via Mobile

marineroplayero 09-12-2011 06:21 PM

Re: 9530 touchscreen problem
My BB never got wet, but I live in a tropical weather place and changes from indoor AC places to the otside do result in condensation on the blackberry screen (guess same thing inside of it). So my screen finally went black, the phone works perfectly (I found an application called BBSAK with which I made a wipe and am able to see on my PC what the phone is showing on its screen through a snapshot of it ) but the screen is totally black. this is the second screen I buy and this one lasted for one month and a half. I am buying the last one and getting rid of this phone. Will get an iphone instead.

NJBlackBerry 09-13-2011 03:29 PM

Re: 9530 touchscreen problem
I hope they perform better when they get wet...

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