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-   -   9500 Storm - touch screen will not open anything. (http://www.blackberryforums.com/general-9500-series-discussion-storm/251389-9500-storm-touch-screen-will-not-open-anything.html)

BorderHooner 07-19-2011 07:52 AM

9500 Storm - touch screen will not open anything.
 
I bought a grade A 2nd hand 9500 storm a few weeks ago on ebay.

Phone was working OK - then last week the touch screen would not open anything.

Yesterday I discovered the reset button under the battery cover - I pressed it and the phone worked again.

This morning I have the same problem - touch screen will not open anything. Pressing reset button does nothing.

I can scroll on the screen - when I press applications they light up - but will not open. I can answer calls using green button, red button works also handset lock button works.

Camera button does not work and volume up/down button does not work.

I can't open messages, I can't make a call as I need the touch screen to select numbers or contacts.

Really annoying.

Any help greatly appreciated.

Thanks


edit - Newbie = sorry I now realise there is a model specific forum and have posted in there. Thanks

devnull 07-19-2011 08:09 AM

Re: 9500 Storm - touch screen will not open anything.
 
Return it to the ebay seller.

pshift 07-19-2011 09:25 AM

Re: 9500 Storm - touch screen will not open anything.
 
Sounds like you bought junk ...

Dubdub 07-19-2011 02:49 PM

Re: 9500 Storm - touch screen will not open anything.
 
Please do not double post, once is enough.

BorderHooner 07-19-2011 04:20 PM

Re: 9500 Storm - touch screen will not open anything.
 
Ok - point taken.

You can see I edited above and to be honest expected this thread to be closed and not the thread in the model specific forum.


You have closed the thread in the model specific forum leaving this thread here.

Can you please move this thread to the model specific forum? I would be very grateful.

thanks

Dubdub 07-19-2011 07:54 PM

Re: 9500 Storm - touch screen will not open anything.
 
So moved, but it might be beter in "Help".


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