07-19-2011, 09:07 AM
Join Date: Jul 2011
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| | Storm touch screen won't open anything?
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Hi, please help if you can.
I bought a Grade A used 9500 Storm a few weeks ago.
Last week on holiday the touch screen stopped functioning correctly. I could scroll and highlight when touching - but nothing would open or activate.
After reading online yesterday I found the reset button on back of phone and pressed it - phone then worked as normal.
This morning however - the screen is back to not working, pressing reset button does nothing.
Green button works (but I can't select anything on screen)
Red button works.
Menu button works.
Return button works.
Handset lock works.
Volume up and down does not work.
Camera button does not work.
I can select menu and scroll up and down - applications are highlighted when I press them, but clicking on screen doesn't open anything.
I notice the phone is in otherwise excellent condition and looks new tbh but the battery looks very worn and has a red line through the paper tab.
I'm now wondering if the phone was previously wet or just the battery which is from another phone.
Any hints appreciated.
p.s. I have tried the paper business card behind the battery and this does not fix.