BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 07-19-2011, 09:07 AM   #1 (permalink)
New Member
Join Date: Jul 2011
Model: 9500
Carrier: vodaphone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Storm touch screen won't open anything?

Please Login to Remove!

Hi, please help if you can.

I bought a Grade A used 9500 Storm a few weeks ago.

Last week on holiday the touch screen stopped functioning correctly. I could scroll and highlight when touching - but nothing would open or activate.

After reading online yesterday I found the reset button on back of phone and pressed it - phone then worked as normal.

This morning however - the screen is back to not working, pressing reset button does nothing.

Green button works (but I can't select anything on screen)
Red button works.
Menu button works.
Return button works.
Handset lock works.

Volume up and down does not work.
Camera button does not work.

I can select menu and scroll up and down - applications are highlighted when I press them, but clicking on screen doesn't open anything.

I notice the phone is in otherwise excellent condition and looks new tbh but the battery looks very worn and has a red line through the paper tab.

I'm now wondering if the phone was previously wet or just the battery which is from another phone.

Any hints appreciated.

p.s. I have tried the paper business card behind the battery and this does not fix.
Old 07-19-2011, 10:24 AM   #2 (permalink)
CrackBerry Addict
pshift's Avatar
Join Date: Jun 2008
Location: Right behind you!!!!!
Model: ...
OS: Android
PIN: N/A. Went To Android!
Carrier: Busy Signal :)
Posts: 590
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default Re: Storm touch screen won't open anything?

Sounds like a low memory condition, or maybe the theme you are using needs to be changed.

Other obvious areas are that the phone was dropped. You state that there is a reset button on the back of the phone. Are you sure that this is a Storm 9500, and not some knock-off?
Old 07-19-2011, 03:49 PM   #3 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 54
Thanked 783 Times in 743 Posts
Default Re: Storm touch screen won't open anything?

Double post, thread closed.
-->>BB FAQ

-->>Stinsonddog's Tip Site!


If someone helps, tell them by clicking the Thanks button.!!
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Storm touch screen won't open anything?
Thread Thread Starter Forum Replies Last Post
9500 Storm - touch screen will not open anything. BorderHooner General 9500 Series Discussion - Storm 5 07-19-2011 08:54 PM
Help me reset the JVM problem on my BB storm screen touch flirty27 General 9500 Series Discussion - Storm 0 11-11-2009 05:00 AM
NEW 9500/9530 Power Point Presentation!! Jason Mark General 9500 Series Discussion - Storm 5 10-06-2008 04:08 PM
Hands on review: Screen Patronus Screen Protector for the 8700c lgreenberg BBF Reviews 42 01-29-2007 08:49 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.