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cjsmailing 07-27-2011 10:16 AM

Exclamation in Applications Folder
I have a BB Storm 2. I downloaded an application that constantly tried to access data. I tried to deny it. I eventually deleted the app. Or at least I think t I did. It says one app is uninstalled.

But, I may have messed up the settings for the other applications as when I open the Applications Folder...the one with Word to go, Sheets to go , etc I get an exclamation point with a blue OK. When I click on the facebook icon in that folder I get an exclamation and it says Uncaught exception: java.lang.error. I don't know if that error has to do with the other exclamation.

What do I do? I may have messed up the default permissions as I was messing with that. I am not sure. It is my assumption that I messed them up. How can I go back?. I don't have a backup.

rambo47 07-27-2011 10:52 AM

Re: Exclamation in Applications Folder
Uncaught exceptions are usually the result of something corrupted within the OS or even in a data base. They're notoriously hard to track down. Often the only way to cure it is to backup and reinstall the handheld OS.

cjsmailing 07-27-2011 11:36 AM

Re: Exclamation in Applications Folder
I am new to all this. To backup on BB Desktop Software 6.01 do I just go to Device and click on backup?
When you say to reinstall the handheld OS, does that mean to follow the following thread?

cjsmailing 07-27-2011 11:39 PM

Re: Exclamation in Applications Folder
I am trying to follow the link ( Latest OS: 9550 (Multilanguage)to reinstall the OS, but can't find the vendor.xml Could this be because I just updated a few days ago and deleted it at that time?

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