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-   -   uncaught exception (http://www.blackberryforums.com/general-9500-series-discussion-storm/252901-uncaught-exception.html)

richmondhillgal 08-30-2011 05:21 PM

uncaught exception
 
asisde from not being able to attach to my pc to update, backup, etc., now when I do reboot I am getting an error of uncaught exception:java.lang.NullPointer Exception. any ideas? All help appreciated
BB storm 9530

Dubdub 08-30-2011 05:51 PM

Re: uncaught exception
 
Those are really tough to decipher. They are generally related to an incompatible app or theme or corrupt files some place.

What did you do just before this began to occur? If you can start deleting apps and themes that you loaded, you might figure it out. However, inmost cases you will need to wipe the device with Jl_cmdr (see the FAQ) and reload the OS (see the sticky at the top of the 9500 section). I hope you have a good backup.


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