Originally Posted by dharari
I don't see the Tour listed when I sign in for an upgrade. If I try to add a line to the family plan, the tour shows up as a preorder option. So for me it hasn't been fixed yet?
Has anyone been able to preorder by phone? When I called yesterday they told me I could not preorder by phone to upgrade.
I'm having the same problem--I go to the pre-order webpage, click on "upgrade" (as I am eligable for a new every two), and then the Tour is not listed as one of the devices I can choose.
I called Verizon on this, and was told that customers upgrading could not pre-order. This is frustrating, and perhaps worth another call to Verizon...