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Old 07-20-2009, 12:17 AM   #1 (permalink)
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Default How to reinstall Documents to Go?

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hi everyone, i got my new tour, but I unininstalled my documents to go app, and i really want it back... i'm using pocketmac and not the conventional PC BB desktop manager since I'm using a mac and not a PC....

any idea how I can re-install it? don't tell me I have to reflash my phone with the ROM again...

I got a CD with my phone but its basically only a user guide....

maybe i need to install the PC version of desktop manager to do it through the PC? thanks.
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Old 07-20-2009, 09:07 AM   #2 (permalink)
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Resending the service books might do the trick on this one?
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Old 07-20-2009, 11:16 AM   #3 (permalink)
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Not what you want to hear but Documents To Go will need to be reinstalled on a PC using DM and the full OS install here: http://www.blackberryforums.com/gene...ilanguage.html
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Old 07-20-2009, 11:44 AM   #4 (permalink)
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damn it! I'm an idiot for doing that.... I don't need it just yet so im gonna hold off reflashing
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Old 07-20-2009, 04:37 PM   #5 (permalink)
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Don't need to use DM and full OS install. You can go to PDA Software - BlackBerry Software, iPhone Software, iPod touch Software, Palm OS Software, webOS Software, Google Android Software, Windows Mobile Software, Windows Smartphone Software, Symbian S60 Software - Developed By DataViz on your Blackberry browser and follow the link for "Your Device Comes with Documents to Go!"
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Old 07-23-2009, 07:53 PM   #6 (permalink)
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Quote:
Originally Posted by BBDummy View Post
thanks, but that doesn't do nothing, that only tells me that the program is installed (probably based on BB version #) which it isn't...it only lets me register it but i can't re-download

i can't believe there isn't a simple way to reinstall it.....
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Old 07-24-2009, 08:30 PM   #7 (permalink)
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I had to call Dataviz. They had me download a revised version of Documents to Go and they gave me a new activation code. My registration number stayed the same. Works perfectly.
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Old 07-24-2009, 10:32 PM   #8 (permalink)
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There is an OTA download for Documents To Go free version for the 9630. I found the link by searching this forum, and then it took more digging around on the Dataviz site to find the exact instructions and link. Start checking here.

http://www.dataviz.com/downloads/redownloads/index.html

If I find the exact link again I'll post it. But I was able to redownload it OTA.

Edit... checking the history on my BB browser...
http://www.dataviz.com/handheld start there
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