Originally Posted by soonerfever
I just upgraded from the Curve to the Tour and after getting everything set up I am showing 6 messages at the top of the screen that I cannot see. I have checked my two email accounts (cox+gmail) and sms/mms and nothing is there. Anyone else having this problem?
With Blackberries this happens quite often. I used to just do a reset with my Curve but with this Tour I had 15 messages on the icon and four that WOULD NOT delete off the list. So everytime I checked my messages folder those 4 would be there and the icon would show 15 unread.
What I ended up doing was using Desktop manager I went to the advanced section and removed just the messages (after backing up, of course) and then reset the device. AFter the 7 minute boot time I restored those messages and no icon and the 4 were deletable and now everything's back to normal.