BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-24-2009, 08:48 AM   #1 (permalink)
New Member
 
Join Date: Jul 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Do Not See Enable HTML setting

Please Login to Remove!

Our CEO purchased a new Tour. Everything sync'ed with our BES. He has a personal account as well as the corporate account on the Tour. When we go to email settings for the personal account, the Enable HTML setting is there to turn on or off. When we go to the Desktop setting, it is not there. He want to receive HTML for email from his corporate account.
Offline  
Old 07-24-2009, 08:55 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Wirelessly posted (9530; (I'm mobile) MF231; 35h)

Is his corporate account BES? Do you have a BES admin?
Offline  
Old 07-27-2009, 04:24 PM   #3 (permalink)
New Member
 
Join Date: Jul 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes it is a corporate BES, and I am the admin and still learning.
Offline  
Old 07-27-2009, 04:25 PM   #4 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Quote:
Originally Posted by skaighin View Post
Yes it is a corporate BES, and I am the admin and still learning.
What version of BES? You need to be at least version 4.1 with Service Pack 6.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 07-27-2009, 04:45 PM   #5 (permalink)
New Member
 
Join Date: Jul 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

OK, we are not up to SP6, I will do the upgrade.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.