BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-19-2009, 01:12 PM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Bluetooth Issues

Please Login to Remove!

Hello,
I have the new Tour and I am having bluetooth issues in my car. It pairs correctly but then thinks it is always on a call. Has anyone experienced this problem? Thanks for any hints.
Offline  
Old 08-19-2009, 01:34 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
lostman72's Avatar
 
Join Date: Mar 2009
Model: 9530
OS: 4.7.0.148
PIN: N/A
Carrier: Verizon Wireless
Posts: 282
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Can you gives us more info. Like what type of Bluetooth is in your car. Also please update your phone model type on your information Thanks
__________________
Sunny California
storm Software 4.7.0.148 (Platform 4.0.0.181)
Tour Software 4.7.1.53 (Platform 4.1.0.65)
Offline  
Old 08-19-2009, 01:38 PM   #3 (permalink)
New Member
 
Join Date: May 2009
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Bluetooth Issues part deux

I am not sure what bluetooth is running in my car. But its in my BMW 335i.
Offline  
Old 08-24-2009, 05:56 PM   #4 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am having the same issue with my BMW 335i as cuyazzie. Once I connect my Tour up to the bluetooth in my car, the car acts like I am on an active call and I cannot end the call by using the "end" button on the car or on the phone. I have to disconnect my BT connection on the Tour to get it to end.

Any suggestions to what may be causing this?
Offline  
Old 08-24-2009, 06:01 PM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
lostman72's Avatar
 
Join Date: Mar 2009
Model: 9530
OS: 4.7.0.148
PIN: N/A
Carrier: Verizon Wireless
Posts: 282
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I did a google search and didn't find much on your type of car built in BT radio. This my correct it shelf on the next software upgrade from RIM? Or you can call BMW and ask if they have a firmware upgrade for your Head unit?
__________________
Sunny California
storm Software 4.7.0.148 (Platform 4.0.0.181)
Tour Software 4.7.1.53 (Platform 4.1.0.65)
Offline  
Old 09-08-2009, 04:30 PM   #6 (permalink)
New Member
 
Join Date: Sep 2009
Model: tour
PIN: N/A
Carrier: veriswzon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by cuyazzie View Post
Hello,
I have the new Tour and I am having bluetooth issues in my car. It pairs correctly but then thinks it is always on a call. Has anyone experienced this problem? Thanks for any hints.
yes i have the same problem , with my new tour in my lexus GX470, I took it in and they tested the car and hooked up 3 or 4 Bluetooth phones and they worked just great, so they said it was my device
Offline  
Old 09-08-2009, 04:31 PM   #7 (permalink)
New Member
 
Join Date: Sep 2009
Model: tour
PIN: N/A
Carrier: veriswzon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by cuyazzie View Post
Hello,
I have the new Tour and I am having bluetooth issues in my car. It pairs correctly but then thinks it is always on a call. Has anyone experienced this problem? Thanks for any hints.
I have the same issue with my New tour and my LExus GX470. Lexus totally checked and troublesshooted the car, then said it was my device.
Offline  
Old 09-08-2009, 05:22 PM   #8 (permalink)
Thumbs Must Hurt
 
$tockmarket's Avatar
 
Join Date: Dec 2005
Location: CA
Model: 9630
Carrier: Verizon
Posts: 88
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

There is an issue with Bluetooth (period) on the Tour. None of my bluetooth headsets work well with the device. I hope RIM is working on this!
__________________
Bleeding-Heart Liberal
Offline  
Old 09-08-2009, 07:10 PM   #9 (permalink)
New Member
 
Join Date: Jan 2006
Model: 9630
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm also having an issue w/a 2009 Mercedes, car often thinks I'm still on a call after I've hung up. The only way to clear the cars bluetooth is to do a battery pull on the 9630. I have used 2 other blackberry's (8830 and curve) w/no problems. This is a Tour issue.
Offline  
Old 09-09-2009, 12:40 AM   #10 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2006
Location: Western MA
Model: 9850
Carrier: Verizon
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

BT works very well with my previous generation 330i. Connects/disconnects calls far faster than my Pearl ever did.

BT also works well with my BlueAnt Z9i. In fact I use it all the time because the call quality is much better than the handset's.
Offline  
Old 09-13-2009, 11:54 PM   #11 (permalink)
New Member
 
Join Date: Dec 2006
Location: Hot, Hot, Hot Desert
Model: 8100
Carrier: Tmobile
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This really sucks ... My BB-8830 (company phone) was fine. Then IT upgraded to the 4.5Firmware. Now my '07 525i has this same problem. I'm thinking of hacking it and putting it back to 4.2FW.

Bad thing. When I turn off my vehicle, the iDrive is still on because it still thinks it is connected via BT. Becareful as this will drain you battery.

Has anyone figure out the fix?

Thanks.

Last edited by LD555 : 09-13-2009 at 11:56 PM.
Offline  
Old 09-14-2009, 11:26 PM   #12 (permalink)
New Member
 
Join Date: Dec 2006
Location: Hot, Hot, Hot Desert
Model: 8100
Carrier: Tmobile
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

UPDATE: I found the fix on another site

You have to do a Hard Reset on your phone. In my case, I took the battery out of my BB for 60 seconds. Put the battery back, go to your vehicle and start the car, the Bluetooth will connect ... and all is fine again in the world ... :-D
Offline  
Old 02-09-2010, 10:22 PM   #13 (permalink)
New Member
 
Join Date: Sep 2009
Model: tour
PIN: N/A
Carrier: verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Bluetooth issues with no audio in or out on a call

I have been having issues with the V-1 blueant and my tour locking up where you cant hear the call while the bluetooth is connected. Forceing a switch to headset or speaker phone. Today it was so bad it lockup the V1. Call Tech support at Blueant they state that Rimm know about these issues with the tour and many bluetooth devices. What is there game plan? do they have one? Blueant states the software from the tour over powers the software on the connected device causing them not to function properly.
In the end today I had to hook up the V1 to the charge cord to unfreeze it. reset it to factory settings. Delete the pairing in the tour and then reestablish the connections (a pain).
Offline  
Old 02-10-2010, 09:06 AM   #14 (permalink)
Knows Where the Search Button Is
 
hmfoster's Avatar
 
Join Date: Aug 2009
Location: Ruidoso, NM
Model: 9650
OS: 5.0.0.975
PIN: N/A
Carrier: verizon
Posts: 41
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have the blueant Q1 and the Blackberry HS655 and they both work fine on my tour using v 4.7.1.61
Offline  
Old 02-11-2010, 12:09 PM   #15 (permalink)
New Member
 
Join Date: Sep 2009
Model: tour
PIN: N/A
Carrier: verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Follow up on tour V1 Blue ant issues

My phone and blue ant work beautiful for several months before the connectivity issues started.

So far the reset to factory standards on the V1 along with deleting the pairing on the tour and then reestablishing the connection has been working for the last two days.

Keeping my fingers crossed.

JB
Offline  
Old 06-06-2010, 06:07 PM   #16 (permalink)
New Member
 
Join Date: May 2010
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default same problem on my 2005 Acura MDX

I have the same problem with my Acura and the only thing you can do is a hard reset. I also have a problem with my Blueant V9I. It now sounds like hell to every one I talk to. Blue ant is aware and says the Tour has manipulated the Bluetooth spec, that is why there are so many Bluetooth problems with this phone. Everything worked great with my old Blackberry Curve.


Quote:
Originally Posted by cuyazzie View Post
Hello,
I have the new Tour and I am having bluetooth issues in my car. It pairs correctly but then thinks it is always on a call. Has anyone experienced this problem? Thanks for any hints.
Offline  
Old 06-06-2010, 08:03 PM   #17 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

My new 9650, paired fine with my Hyundia Genesis, JawBone 2, and BT Stereo Gateway.
Def try the hard reset first.
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 06-09-2010, 02:12 PM   #18 (permalink)
New Member
 
Join Date: Jun 2010
Model: 9700
PIN: N/A
Carrier: MTNnigeria
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

My bold 9700 doesn't recognize my Bluetooth at all. It can't even come on. I've done the soft restart and still can use the Bluetooth in anyway. Could someone please come up an answer on how to fix this? Thanks.
Offline  
Old 09-11-2010, 07:59 AM   #19 (permalink)
New Member
 
Join Date: Sep 2010
Model: tour
PIN: N/A
Carrier: verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

At least I now know I'm not alone with this issue - just started this week, display says there's an active call and I can't cancel out of it -- radio works on last station, but can't change the channel or get any other functions to work, can't even turn off the power unless I turn off the engine. Will try some of these suggestion, even anyone comes up with other thoughts, posts would be appreciated -- really an annoying issue.
thanks
Offline  
Old 09-14-2010, 09:41 PM   #20 (permalink)
Talking BlackBerry Encyclopedia
 
djdonnyk's Avatar
 
Join Date: Feb 2006
Location: Texas
Model: 9850
OS: 7.1.0.921
PIN: 32FDED**
Carrier: Sprint/Now Network
Posts: 363
Post Thanks: 16
Thanked 6 Times in 4 Posts
Default

My issue is I cannot get my Tour to connect via bluetooth with another device to transfer any files, pics and music. Any ideas on this?
__________________
BlackBerry on Sprint, Truly Unlimited!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.