Originally Posted by Sydman
Nevermind...not sure why I thought you got them through bestbuy. Might have been mixing forums. Yeah just go to the store and they will swap it out. They have that worry free guarantee and they don't wanna go back on that. Just saying you got the older model with trackball issues and you want a newer one.
well, my ocd kicked in and I went to the VZ store and got a new Tour, not refurbed. The trackball on the new one seems slightly more pronounced but I still think my wife's is better. It works fine with no lag so I'm just going to keep it. I'm sure if I didn't have two to compare, i wouldn't have even noticed.