BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-08-2009, 10:28 AM   #1 (permalink)
Thumbs Must Hurt
 
lalalakers24's Avatar
 
Join Date: Jul 2009
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 62
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default GPS troubles

Please Login to Remove!

I've been having problems with my GPS.. When i try to use Google Maps or my Poynt App, it says that GPS is temporarily unavailable and gives me really weird/bogus location.
I think this might have happened ever since I downloaded a new theme (Precision Zen with Today). Maybe it has nothing to do with my new theme. I am not sure, but is anyone else having problems with their Tour GPS as well?
__________________
friends hate me cause i'm always on my blackberry...
Offline  
Old 09-08-2009, 11:32 AM   #2 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,165
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

Did you check the GPS settings? Options > Advanced Options > GPS > GPS Services should be Location On if you want those things to work.
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!
Offline  
Old 09-08-2009, 03:46 PM   #3 (permalink)
Knows Where the Search Button Is
 
SkyMerc's Avatar
 
Join Date: Feb 2009
Model: 8900
PIN: N/A
Carrier: T-Mobile
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Personal device or work. Our admins disabled the GPS locating service. It says it's on in the options, but it doesn't work.
Offline  
Old 09-09-2009, 02:41 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2007
Location: CT
Model: 9650
Carrier: verizon
Posts: 160
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

im on bis and mine is doing it also. google maps,poynt, blackstar,gps logger and a weather app also. they work for a while after a battery pull then the programs cant get a read from the gps, i have left it outside for an hour (after being inside all night) and the programs could not pick up a gps signal.
Offline  
Old 09-09-2009, 03:21 PM   #5 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

If both of you have your GPS set to on, I would say yall have bad device. I am on Verizon and have had no problems with my GPS for any app. Including Poynt, Weatherbug, and BB Maps.
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Old 09-09-2009, 07:48 PM   #6 (permalink)
New Member
 
Join Date: Aug 2009
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I also have had issues with my GPS with Poynt, Google Maps, and Amaze and have noticed that I have these problems when at work...deep inside the building. When I take my phone to the window, it all works fine. Strange that sometimes it works and other times it does not.

Maybe the upcoming software update will help in this regard??
Offline  
Old 09-09-2009, 07:53 PM   #7 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by Seed65 View Post
I also have had issues with my GPS with Poynt, Google Maps, and Amaze and have noticed that I have these problems when at work...deep inside the building. When I take my phone to the window, it all works fine. Strange that sometimes it works and other times it does not.

Maybe the upcoming software update will help in this regard??
Well that is reception problems with the satalites and your phone. I work in a building that can stand up to a cat 5 tornado and sometimes I can't connect. That is just plain physics between us here on earth and the equipment 10 thousand miles up in the sky.
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Old 09-09-2009, 08:39 PM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2007
Location: CT
Model: 9650
Carrier: verizon
Posts: 160
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Sydman View Post
If both of you have your GPS set to on, I would say yall have bad device. I am on Verizon and have had no problems with my GPS for any app. Including Poynt, Weatherbug, and BB Maps.
i am also starting to get the trackball issue,maybe its time to swap it. wonder if its a problem to return it after 30 days?
Offline  
Old 09-09-2009, 08:42 PM   #9 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by tj13 View Post
i am also starting to get the trackball issue,maybe its time to swap it. wonder if its a problem to return it after 30 days?
No you should be fine. With Verizon you have a year after your 30 days. But you are going to get a refurb not a brand new out of the box. Just call customer service they will two day air you a replacement.
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Old 09-10-2009, 02:37 AM   #10 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

Ok try this. Go to options and then status. Once there type "test" on your keypad. That will bring up the self test program. Go down and only choose gps and then click test. A screen will come up and have some instructions. Basically you go outside and click the trackball and hit "start fixing". It will run its thing and give you some results. Here are mine...
GPS fixing succeeds!
Latitude: 29.97026
Longitude: -97.84785
Course: 0.0
Address Info: null
Speed: 0.0
Extra Info: Valid Location.
Time to get auto fix : 25424 ms
See what kind of results yall get and get back to us.
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Old 09-10-2009, 09:49 AM   #11 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2007
Location: CT
Model: 9650
Carrier: verizon
Posts: 160
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

cool! i pulled the battery last night so its working, i ran the test -
GPS fixing succeds!
lat 41.16789
long -73.41566
course 0.0
address info :null
speed 0.0
extra info: valid location
time to get auto fix:4382 ms
i will do this again when the programs can not get a fix.
Offline  
Old 09-10-2009, 02:10 PM   #12 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

Cool glad it worked
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Old 09-11-2009, 09:11 AM   #13 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2008
Location: Tampa, FL
Model: 9630
OS: 5.0.0.191
PIN: N/A
Carrier: Verizon
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had the same problems with mine. I did a software update and haven't had a problem since. I updated to OS 5.0.0.191, which is a beta. There are a few glitches still but the gps problem is gone.
Offline  
Old 09-11-2009, 07:49 PM   #14 (permalink)
Talking BlackBerry Encyclopedia
 
Joe1004's Avatar
 
Join Date: Jul 2005
Location: NY
Model: Z10
OS: 10.0.9.42
PIN: t of ale anyone?
Carrier: VZW
Posts: 374
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

The only issue I have had is geotagging in the camera (and that isn't a big deal, just playing with it)

It seems that geotagging only works when I have blackberry maps open and locating. Otherwise, nothing.
__________________
Z10 and PlayBook <- 9650<- 9630 <- 8330 <- 8130 <- 8830 <- 8703e <- 7130e <- 7250
Offline  
Old 09-15-2009, 10:18 AM   #15 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2007
Location: CT
Model: 9650
Carrier: verizon
Posts: 160
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

it still works after that test! it even works inside near a window,it never did before. so that simple test made that much difference?
Offline  
Old 09-16-2009, 06:06 PM   #16 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2007
Location: CT
Model: 9650
Carrier: verizon
Posts: 160
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Damn, spoke to soon! it stopped working so i ran the test and it came back -timed out waiting for gps- i repeated the test in different locations and still no luck. battery pull and back to working. time to return it unless the rumored MR1 comes out soon and solves the problems.
Offline  
Old 09-16-2009, 06:08 PM   #17 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

I wouldn't wait man. I would send it back and get a new one.
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Old 09-16-2009, 06:32 PM   #18 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2007
Location: CT
Model: 9650
Carrier: verizon
Posts: 160
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks its going back, they want me to wipe the device before they ship a new one? i started a thread on that.
Offline  
Old 09-16-2009, 06:38 PM   #19 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2009
Location: oHIo
Model: 9630
OS: 4.7.1.40
PIN: N/A
Carrier: VZW
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Sydman View Post
No you should be fine. With Verizon you have a year after your 30 days. But you are going to get a refurb not a brand new out of the box. Just call customer service they will two day air you a replacement.
Does that mean if I return my phone within 30 days I will get a NEW phone and not a refurb? I guess I am asking if it VZW policy to give a new phone if returned within 30 days and a refurb if after 30 days.

I am having charging problems and coming up on 3 weeks of ownership. If I'm going to swap it I want to do it when I am guaranteed to get a new phone and not a refurb if there is such a guarantee.
Offline  
Old 09-16-2009, 07:32 PM   #20 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

Yeah if you are within 30 days go into a store and get a new one. And from what they are saying on here you want the box with a green dot on it if at all possible. Those are supposed to be the ones that fixed the errors the first batches had. If one store does not have them I would go to any other one in town to make sure
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.