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Old 09-09-2009, 12:34 PM   #1 (permalink)
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Default Tour locked up - battery reset ineffective - help?

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I took my Tour out of the holster and saw the spinning clock. None of the keys have any effect. I have removed and replaced the battery three times - no change. Spinning clock no matter what. I cannot power the unit off.

Any ideas? Help appreciated, if there is a solution before heading to the Verizon store.
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Old 09-09-2009, 12:52 PM   #2 (permalink)
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Never mind. It's back. No idea what happened but after five minutes of clock it got its brains back together. Thanks.
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Old 09-09-2009, 12:56 PM   #3 (permalink)
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Sounds like an application conflict perhaps? Did you download and install anything lately?

Glad you got it back.
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Old 09-11-2009, 08:53 PM   #4 (permalink)
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Quote:
Originally Posted by jhewes View Post
Never mind. It's back. No idea what happened but after five minutes of clock it got its brains back together. Thanks.
Five minutes??

Sounds like it rebooted for some reason and wasn't done. Before I deleted and recreated my BES profile, my Tour was taking nearly 8 minutes to boot. Down to about 4 now.

Probably nothing wrong
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