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-   -   downloading an app in app world and its stuck on "starting download' (http://www.blackberryforums.com/general-9600-series-discussion-tour/204076-downloading-app-app-world-its-stuck-starting-download.html)

tj13 09-13-2009 07:37 AM

downloading an app in app world and its stuck on "starting download'
 
i tried to download an app and a call came in, when i went back to it it was stuck on "starting download" in my appworld.highlighted it hit menu,no option for delete there. i went back into app world found the program and it does not give me the option to (re)download it. i went into options/apps to delete it and its not there?? battery pull twice,still there in "starting download". deleted app world and then downloaded it again its still there....now what? thanks.

ndub33 09-13-2009 07:41 AM

I had the same problem downloading the Viigo upgrade. The Viigo support folks advised me to go directly to their site to do the download, which I did with no issues. The "Starting Download" status doesn't seem to be impacting my battery or memory resources.

PHLwok 09-13-2009 08:09 AM

I've got one doing the same thing. Reinstalling App World didn't help, but since it just seems to be a cosmetic annoyance I hadn't done more with it. Would be interested in a resolution though.

FF2 09-16-2009 01:38 PM

Give Alt RST (reset?) a try.

badboy2451 09-16-2009 01:46 PM

Quote:

Originally Posted by FF2 (Post 1472599)
Give Alt RST (reset?) a try.

huh?

JSanders 09-16-2009 02:05 PM

Details:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and press "RST"

3b. For Storm -- Hold the num-lock ("!?123") button so it locks and then hit "34("

4. If your BB locks after issuing the cache clear, perform a battery pull reboot

badboy2451 09-16-2009 04:56 PM

Quote:

Originally Posted by JSanders (Post 1472621)
Details:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and press "RST"

3b. For Storm -- Hold the num-lock ("!?123") button so it locks and then hit "34("

4. If your BB locks after issuing the cache clear, perform a battery pull reboot

Didn't work when I went into My World. It did work though when I was on the feature screen in App world. Thanks!

tj13 09-16-2009 05:55 PM

Thanks it worked!

PHLwok 09-16-2009 07:03 PM

Also worked for me, in the My World screen - thanks. Interesting little operation, wish there was GUI for it.

ckinglam 12-03-2009 10:04 PM

Do the phone response with a command after you push Alt RST?


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