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Old 09-14-2009, 08:58 AM   #1 (permalink)
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Default Tour Email issues........

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I recently moved from the Curve to the Tour. When I receive an email I have the option to reply. Once I reply, it doesn't give me an option to send the reply email. I can send an email that is new, just unable to reply. I have looked through all the setting and don't see anything about this. Also, it refuses to download attachments to emails as well. Help anyone? Thanks.
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Old 09-14-2009, 09:09 AM   #2 (permalink)
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Is this a BES or a BIS email account.

If it is BIS (hotmail, gmail, yahoo, etc), delete the account and re-add it.

Also please update your profile to help us help you with future questions.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]

Last edited by jsconyers : 09-14-2009 at 09:22 AM.
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Old 09-14-2009, 09:21 AM   #3 (permalink)
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Should that not be
"if it is BIS (hotmail gmail, ...."
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Old 09-14-2009, 09:23 AM   #4 (permalink)
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Quote:
Originally Posted by Midnightdraven View Post
Should that not be
"if it is BIS (hotmail gmail, ...."
Yes, good catch and updated my post! Thanks.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 09-14-2009, 09:24 AM   #5 (permalink)
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It BIS (hotmail). Will reinstall. Thanks.
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