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Old 09-22-2009, 08:44 PM   #1 (permalink)
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I just got the BB tour phone 31 days ago..and today the internal earpiece spear seems to have burnt :( Really getting dissappointed with this phone.
I can hear incoming calls ring, but once I answer there is no sound; The other person can hear me though. I can't hear a thing if I make call.
If I turn on the speaker phone it works fine.
You pay so much for these, and thats what happens..
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Old 09-22-2009, 08:45 PM   #2 (permalink)
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I had that happen with my curve a couple time. Battery pull will fix it for awhile but it will come back. I would get a replacement.
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Old 09-22-2009, 08:49 PM   #3 (permalink)
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True Sydman,
I tried the battery pulling/restarting/resending service books etc..so far nothing seems to help. cheers.
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Old 09-22-2009, 08:51 PM   #4 (permalink)
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You never used any kind of headset or anything right? Plug in or bluetooth?
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Old 09-22-2009, 09:06 PM   #5 (permalink)
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nope
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Old 09-22-2009, 09:08 PM   #6 (permalink)
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Yeah I would call and have them send you another one. I am not sure how your carrier works but Verizon is always cool with it since its a blackberry and they are really allowed to do much with them except send you another one. Going to probably be refurb though.
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