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Old 10-04-2009, 10:12 AM   #1 (permalink)
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Default Replacement Tour = email problems

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I just got my Tour replaced because of the trackball issue. They said it couldn't be repaired, so I just got a new phone instead. They plopped my microSD into the new phone, said everything transferred over just fine, and that was that.

So it's been a few days and I finally came to realize that I'm not getting email updates anymore. I've gotten well over 50 emails since I got the new phone, and not a single notification on the phone. Also, not sure if it's a related issue or not, but I'm unable to use the 'Send picture as email' option now either.

Are the two connected? If so, or even if not, how do I fix it? The phone still thinks it's connected to my email (hotmail) address but it's obviously not. Are there settings to check/fix to correct this?

Thanks in advance for any help.
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Old 10-04-2009, 10:23 AM   #2 (permalink)
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If you're on Sprint, go here: BlackBerry Internet Service
If you're on Verizon, go here: BlackBerry Internet Service

After logging in, choose "Change Device" on the left and follow the instructions from there.
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Old 10-04-2009, 12:26 PM   #3 (permalink)
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Seems to have worked, thank you. :D
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