BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-12-2009, 03:18 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Nov 2007
Model: 8130
Carrier: Verizon
Posts: 42
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default VZW website upgrade order?

Please Login to Remove!

I've been trying to order a Tour via the VZW website under the new every 2 plan. I've been eligible since July, have a My Verizon account as the account owner, etc.

The Add to Cart button simply doesn't work. And no feedback, such as "out of stock" or anything.

Anyone have any ideas what the problem might be?

Old 10-12-2009, 03:43 PM   #2 (permalink)
Thumbs Must Hurt
Join Date: May 2008
Location: Montgomery, AL
Model: 9530
Carrier: Verizon
Posts: 90
Post Thanks: 0
Thanked 0 Times in 0 Posts

Did you login and then select "upgrade phone" and select the line you're trying to upgrade? If so and its still not working then just give them a call and place your order that way. Btw, not sure if they're still offering free overnight shipping but the code is freeovernt.
Old 10-12-2009, 03:45 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
RadHaz75's Avatar
Join Date: Feb 2006
Location: Philadelphia
Model: 9650
Carrier: Verizon Wireless
Posts: 456
Post Thanks: 2
Thanked 4 Times in 4 Posts

you might want to contact VZW. that really isnt a BES or Blackberry problem. at all.
Two months ago, I saw a provocative movie on cable TV. It was called The Net, with that girl from the bus.
Old 10-12-2009, 11:14 PM   #4 (permalink)
BBF Spam Killer Moderator
daphne's Avatar
Join Date: May 2007
Location: on a sunny beach
Model: Paspt
Carrier: VZW but not for long
Posts: 9,173
Post Thanks: 120
Thanked 147 Times in 116 Posts

Fwiw, sometimes the VZW site doesn't work correctly for me. You really need to just call them or go into a store.
Report spam text messages to 7726
#BlackBerry by choice
Old 10-13-2009, 12:55 PM   #5 (permalink)
CrackBerry Addict
pshift's Avatar
Join Date: Jun 2008
Location: Right behind you!!!!!
Model: ...
OS: Android
PIN: N/A. Went To Android!
Carrier: Busy Signal :)
Posts: 590
Post Thanks: 0
Thanked 2 Times in 2 Posts

Like stated above, just contact CS or go into one of their stores. They will be happy to help you out with your upgrade.
Old 10-16-2009, 03:32 PM   #6 (permalink)
CrackBerry Addict
Sydman's Avatar
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post

I would contact CS service that way you get the discount right up front instead of having to waiting for the Visa card. I still have not gotten mine and I bought mine launch day June 10th.
"You can't be truly free unless you have nothing to lose."
Old 10-17-2009, 02:05 PM   #7 (permalink)
CrackBerry Addict
Join Date: Jan 2008
Model: 8830
Carrier: verizon
Posts: 755
Post Thanks: 0
Thanked 0 Times in 0 Posts

I am not sure but I think NOTHING happens unless you first select some button which wants your current model??? I recall sitting staring at a screen and could not get beyond a certain point.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Johnson Controls V-4324-1016 1.5" 3 Way Mixing Valve V-3000-2 Actuator NEW
Johnson Controls V-4324-1016 1.5Johnson Controls H-5500-1003 3-15PSI 10-60%RH 3.5" Receiver Gauge NEW
Johnson Controls H-5500-1003 3-15PSI 10-60%RH 3.5Johnson Controls 1420 VMA
Johnson Controls 1420 VMA pictureJohnson Controls Inlet Fitting Y90AA-4211
Johnson Controls Inlet Fitting Y90AA-4211 pictureJohnson Controls A70KA-1C Temperature Control
Johnson Controls A70KA-1C Temperature Control  picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.