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Old 10-21-2009, 06:42 PM   #1 (permalink)
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This may or may not be a stupid question, lol. I just bought my first blackberry off of ebay and received it today. So far I love it but the only problem is that whoever owned this previously did not delete his email account. It seems that he has both a yahoo and gmail account on it. How would I go about deleting his accounts and adding my own? Thanks for your patience, Im a newbie
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Old 10-21-2009, 06:44 PM   #2 (permalink)
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first go options - advanced - service books
and delete any that have an email address followed by [CMIME] and [CICAL]
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Old 10-21-2009, 06:50 PM   #3 (permalink)
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Thank you! Now that those have been deleted how do I add my own Yahoo account?
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Old 10-21-2009, 06:53 PM   #4 (permalink)
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do you have the blackberry data plan on your account?
If so you can do it by going to the setup folder - email setup.
If it only says enterprise option not personal email, you can do it on a pc, from the Sprint BIS page.
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Old 10-21-2009, 07:13 PM   #5 (permalink)
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Welcome to the forums.

The FAQ is a great resource: How to add / delete email addresses - BlackBerryFAQ
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Old 10-21-2009, 10:20 PM   #6 (permalink)
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Thank you. I may just take this into the store to figure it out but since the phone was previously owned, when i tried to make an account it said there is another account associated with this pin. Any ideas?
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Old 10-22-2009, 06:27 AM   #7 (permalink)
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Yup, the previous owner hasn't deleted their BIS account, and you cant register it, until they cancel theirs.
Talk to the previous owner.
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