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Old 10-22-2009, 09:35 AM   #1 (permalink)
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Default Using switch device wizard--2 usb cables or 1?

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Getting a replacement phone in the mail today, and would like to use the switch device wizard. Do I plug my current phone and the replacement phone in via two different usb ports at the same time? Or do I plug my current phone in, and then when prompted, unplug my current phone, and plug the replacement phone in? Thanks
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Old 10-22-2009, 09:41 AM   #2 (permalink)
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Plug the old device in and start the wizard, it will prompt you when you need to connect the new device.
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Old 10-22-2009, 09:47 AM   #3 (permalink)
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Great, thank you!

Quick follow ups that I just thought of:
1) Do I register the new device on the network before beginning the switch device process?
2) Will running the swtich device wizard automatically associate the new device with my BIS account, or do I need to do something manually to begin receiving e-mails on the new device?
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Old 10-22-2009, 09:56 AM   #4 (permalink)
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Log into your BIS account and switch devices there.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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