Originally Posted by leifandmindy
I'm glad that it isn't just me. Desktop manager is 5.
I found a solution to apploader not recognizing the phone after installing the new OS. After installation of the upgrade OS on your computer, go to Add or Remove Programs, Highlight Blackberry Desktop Software and click change or remove. Click next on the screen that says Modify, Repair, or Remove, then choose repair and let it repair your Desktop manager. After repair operation Desktop manager will recognize your phone and you can proceed with upgrade.