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Old 10-28-2009, 12:53 PM   #1 (permalink)
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Default Email from RIM says 5.0 is available for my Tour

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This morning I received an email from [email address] that said in part:

An update of BlackBerry® Device Software version 5.0 is available. This update includes optimizations and enhancements approved by your wireless service provider. Note: If your device is associated with an email account that uses a BlackBerry® Enterprise Server, contact your administrator for more information about updating.

When I follow the directions to get the update, I get an error:

You cannot update your software using this system as your device is currently activated on BlackBerry Enterprise Server or BlackBerry Professional Software. Please contact your administrator for updates.

Help? I just got my Tour yesterday from US Cellular. It is on BIS.
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Old 10-28-2009, 03:31 PM   #2 (permalink)
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The email was sent out...very few people are being able to upload the software...
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Old 10-28-2009, 03:32 PM   #3 (permalink)
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Quote:
Originally Posted by jrusch View Post
This morning I received an email from [email address] that said in part:

An update of BlackBerry® Device Software version 5.0 is available. This update includes optimizations and enhancements approved by your wireless service provider. Note: If your device is associated with an email account that uses a BlackBerry® Enterprise Server, contact your administrator for more information about updating.

When I follow the directions to get the update, I get an error:

You cannot update your software using this system as your device is currently activated on BlackBerry Enterprise Server or BlackBerry Professional Software. Please contact your administrator for updates.

Help? I just got my Tour yesterday from US Cellular. It is on BIS.
It's a generic email message... not specifically addressing any device in particular.
OS 5.0 was only released for the Storm 9530... not the Tour.
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Old 10-28-2009, 10:23 PM   #4 (permalink)
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Quote:
Originally Posted by jrusch View Post
This morning I received an email from [email address] that said in part:

An update of BlackBerry® Device Software version 5.0 is available. This update includes optimizations and enhancements approved by your wireless service provider. Note: If your device is associated with an email account that uses a BlackBerry® Enterprise Server, contact your administrator for more information about updating.

When I follow the directions to get the update, I get an error:

You cannot update your software using this system as your device is currently activated on BlackBerry Enterprise Server or BlackBerry Professional Software. Please contact your administrator for updates.

Help? I just got my Tour yesterday from US Cellular. It is on BIS.

I got the exact same email as well, try to upgrade this morning, but nothing... The current version on my phone is 4.7.1.40. Is this the most current? Everytime I try to do a wireless upgrade it says no upgrade.
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Old 10-28-2009, 10:26 PM   #5 (permalink)
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Originally Posted by TylerBoneZJoneZ View Post
I got the exact same email as well, try to upgrade this morning, but nothing... The current version on my phone is 4.7.1.40. Is this the most current? Everytime I try to do a wireless upgrade it says no upgrade.
I think you missed my post above.
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Old 10-28-2009, 10:28 PM   #6 (permalink)
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Originally Posted by penguin3107 View Post
I think you missed my post above.
Nope didn't miss your post at all, as your post was stating about the email was generic and sent out to all. I simply stated that I got the email and was wondering if I had the most current software on my device.
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Old 10-29-2009, 05:54 AM   #7 (permalink)
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Yes. You have the latest OS version released by Verizon.
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Old 10-29-2009, 12:20 PM   #8 (permalink)
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Default Tour software update

Last night BDM indicated that I had a OS update (to 5.0) available for my Tour. I generally proceed slowly with OS updates, allowing others to be the guinea pigs and post their results in forums such as this, so I decided to wait until this morning before even considering downloading. This morning I connected to BDM again and found an update to BDM available...no mention of a Tour OS update. I did download the BDM update with the following results:

1. The BDM update seems to have installed a program called Software Manager (Macrovision Europe Ltd.) without my knowledge or permission (doesn't that just piss you off?). I didn't see the program listed in either Control Panel/Programs & Features or in Revo Uninstaller (using Vista 64-bit), but found an uninstaller program through Google search. I ran the uninstaller since the Software Manager program seems to be unnecessary. Make your own decision about keeping or uninstalling it.

2. The updates to BDM appear to be minor. One change I don't like is that there is no longer a highlighted link to "check for updates" in the lower right of the Blackberry Desktop Manager main page. Instead you now click "Help" in the upper right to find "check for updates".

3. There is no longer an update to the Tour OS listed. Others have indicated that the OS update was intended for Storm users only, and was inadvertently sent to Tour users. Not sure about this.

I would appreciate input from others about this...thanks in advance.
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Old 10-29-2009, 02:02 PM   #9 (permalink)
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Quote:
Originally Posted by xxDruMMer BoYxx View Post
The email was sent out...very few people are being able to upload the software...
Unless you already have installed 5.0

Not that I did that, or anything.
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Old 10-29-2009, 11:20 PM   #10 (permalink)
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so when will 5.0 finally be available for the tour...why do the storms get the upgrade!
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Old 10-30-2009, 06:01 AM   #11 (permalink)
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No one knows when.
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Old 10-30-2009, 10:22 AM   #12 (permalink)
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I have the BB Tour. I have version 4.7.1.57. I think this is the latest version.
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Old 10-30-2009, 10:25 AM   #13 (permalink)
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Quote:
Originally Posted by Drakeford View Post
I have the BB Tour. I have version 4.7.1.57. I think this is the latest version.
It's not.
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Old 10-30-2009, 10:56 AM   #14 (permalink)
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Quote:
Originally Posted by Drakeford View Post
I have the BB Tour. I have version 4.7.1.57. I think this is the latest version.
Wow!!!!!!!!!!
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Old 11-04-2009, 03:38 AM   #15 (permalink)
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Were any of you that got the email previous Storm Owners?

I read in another thread or forum that previous storm owners are getting this email, even after they changed to a Tour....

Just curious....
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Old 11-04-2009, 04:37 AM   #16 (permalink)
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Quote:
Originally Posted by Drakeford View Post
I have the BB Tour. I have version 4.7.1.57. I think this is the latest version.
You received comments with no substance per usual...what they meant to say was check the 'sticky' at the top of this forum and you will see that 4.7.1.61 is available.
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Old 11-04-2009, 05:52 AM   #17 (permalink)
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Quote:
Originally Posted by stevenmz View Post
Quote:
Originally Posted by Drakeford View Post
I have the BB Tour. I have version 4.7.1.57. I think this is the latest version.
You received comments with no substance per usual...what they meant to say was check the 'sticky' at the top of this forum and you will see that 4.7.1.61 is available.
That user didn't ask a question.

That user made a statement which was 1) inaccurate and 2) in direct contradiction to post posts giving correct information above in the thread.
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Old 11-04-2009, 12:23 PM   #18 (permalink)
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Quote:
Originally Posted by Motorcycle Mama View Post
That user didn't ask a question.

That user made a statement which was 1) inaccurate and 2) in direct contradiction to post posts giving correct information above in the thread.
Being helpful and 'correcting' someone's statement and guiding them to the source of the accurate information is what you should do when responding to a comment you feel inaccurate OR a question. That's the purpose of this or any other forum....to HELP people. Insipid comments have no place here. Wrist slapping is childish........source considered. I suppose it would make you feel better if the person apologize for his oversight. yawn................
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Last edited by stevenmz : 11-04-2009 at 12:26 PM.
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Old 11-16-2009, 09:59 AM   #19 (permalink)
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I have the BB Tour. I have version 4.7.1.40 No updates available yet, via Wireless Update
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Old 11-16-2009, 10:26 AM   #20 (permalink)
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i tried to see if i could put 5.0 on my tour. but no luck. it put 5.0 desktop manager on my computer but no update were available for my tour.
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