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RedSoxFan Offline
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Default Tour 2 (Essex) coming soon - 10-28-2009, 02:59 PM

Just wondering how many people out there that have the Tour are going to be PO'd because RIM is releasing the Tour 2 with trackpad and WiFi?
   
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somebody7 Offline
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Default 10-28-2009, 03:02 PM

I have the Tour and use it on Tmobile. I will obviously get the Bold 2 when it gets released. I can always sell the Tour and get this, not that big of a deal.....to me at least.
   
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Default 10-28-2009, 03:03 PM

+1 .... NOT cool RIM/Verizon ... not cool at all :(
   
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Default 10-28-2009, 03:13 PM

Just another way of RIM/Verizon to make more money from us.
   
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Default 10-28-2009, 03:17 PM

The Tour, codenamed "niagara", was supposed to be launched a lot earlier this year...not June/July like it actually was....This Tour2 would have come out almost a year later


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Default 10-28-2009, 03:18 PM

Kinda strange...

but people said the same thing about the Storm2. On how it was eff'd up. Everyone thought it would come out within months after storm. Turns out, the Storm 2 comes out literally a year later.

This might be the same thing.
   
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Default 10-28-2009, 03:28 PM

Wirelessly posted (My name is Bubbles)

It might just be my brain thinkings but I wouldn't release the updated version until well after sales dropped off of the current version, I know it sucks but why kill a seemingly alright product so soon to release a updated version?


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Default 10-28-2009, 03:57 PM

Same with the Bold, Bold 2 a year after.
Its just RIM's game plan.


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Default 10-28-2009, 04:38 PM

year later ... is fine ... but a few months? Doesn't make sense at all ... I guess Verizon/RIM took a bath on the failed trackballs so they are punting completely on the Tour1. Sooooo ... I have an instant classic, collector's edition Tour - anyway wanna buy it?
   
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Default 10-28-2009, 05:47 PM

Wirelessly posted

I hope they release it for sprint around march that's when my upgrade kicks in
   
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Default 10-28-2009, 11:38 PM

Why be mad? Most of us knew a Tour 2 was in the works a couple of days before the Tour was even released. This is just the price to pay if you always have to have the latest and greatest.
   
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Default 10-29-2009, 01:02 AM

Quote:
Originally Posted by Firefyter View Post
Why be mad? Most of us knew a Tour 2 was in the works a couple of days before the Tour was even released. This is just the price to pay if you always have to have the latest and greatest.
I agree - I knew the Tour 2 was coming way before I bought my Tour. But you know what? My 8830 contract was up, it was clunky and I needed a new device. I got it. By March or May or whenever Tour 2 comes out, it will hit someone else's upgrade sweetspot.

Everyone on all the BB forums used to complain that the carriers weren't releasing the new BBs fast enough. Well now they release Tour and then Tour 2 a year later and people are complaining that they released Tour when Tour 2 was so close? Do you know how bad the outrage would have been if they scrapped the Tour and waited to go right to the Tour 2? You can always design a better device by the time your last design hits the market - that's how technology works. But if you keep pulling the rug out from future releases, you'll never release a product.

/end rant.
   
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Default 10-29-2009, 07:32 AM

I can understand some of the frustration, when most contract lengths are 18 months.
However, all you need to do is research a little on the internet, and you'd find out stuff like up coming releases, and be able to make a decision.


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Default 10-29-2009, 08:05 AM

What I am upset about is that I got the Tour and have had so many problems that I am now on #4 and it needs replacing. So now RIM is going to come out with Tour 2 which addresses and fixes all the problems that I and other Tour users are having but we will not be issued a Tour 2 to replace this faulty junk we have. If RIM would recall these faulty Tour phones for those of us who have already had 3 or more phones and give us one without all the problems, then I would be much happier. My daughter and son have Tours and have had issues with both of theirs. However, our son has not had as many issues as my daughter and myself so he has been the lucky one.

I did not buy the Tour because I had waited for its release. We were Alltel customers and when our daughter had to get another phone, we were told we HAD to upgrade to Verizon phones as well. Since I already had a Blackberry (WE 8830), I wanted another one but this one is not of the same quality that my original BB was.
   
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Default 10-29-2009, 03:52 PM

Actually the Tour 2 will be exactly the same as the original Tour except the second version will have the trackpad and WiFi. RIM has replaced all the faulty devices and flaws with it's original Tour already. My wife picked up her new Tour a few weeks ago (before she knew about the Tour 2) and she has no issues with the track ball and the battery door. She talked to a Verizon rep and tech and they both said those issues have been resolved.
   
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Default 10-29-2009, 04:23 PM

Quote:
Originally Posted by shoppergirl View Post
What I am upset about is that I got the Tour and have had so many problems that I am now on #4 and it needs replacing. So now RIM is going to come out with Tour 2 which addresses and fixes all the problems that I and other Tour users are having but we will not be issued a Tour 2 to replace this faulty junk we have.
How do you know, for sure, that this new phone will address all of the problems with the Tour? Never mind... I'll go ahead and answer that for you: you don't. Plus, the new phone might just (very likely) introduce new issues. I can hear it now... you will be complaining that RIM owes you a Tour 3.

RIM owes you nothing. If you are unhappy with your current phone, take the stupid thing back. It's that simple.


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Default 10-30-2009, 10:11 AM

Quote:
Originally Posted by ifonline View Post
How do you know, for sure, that this new phone will address all of the problems with the Tour? Never mind... I'll go ahead and answer that for you: you don't. Plus, the new phone might just (very likely) introduce new issues. I can hear it now... you will be complaining that RIM owes you a Tour 3.

RIM owes you nothing. If you are unhappy with your current phone, take the stupid thing back. It's that simple.
Well ifonline, I am sorry I expected the same quality RIM has put out in the past! When you are a Tour owner and have experienced the problems so many Tour owners have, then you will understand the frustration.
   
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Default 10-30-2009, 11:31 AM

Honestly, there shouldn't be anybody frustrated I mean hear me out here but...Crackberry can say the date, or BoyGenius, but do we really know its coming out in a few months? Something always has to come out "new and improved," why get mad? If you've had problems with the Tour, do u really think the Tour2 won't have any problems? Especially with initial trackpad response, or Wifi not registering right with the service books like the Storm2 is having right now? Do you guys really see Verizon releasing this Tour2 by christmas or January like some speculated? Let's be honest with ourselves, if we always just waited for the latest and greatest, we wouldn't have phones at all...somethin' will always come out a year later...hey I mean at least it should keep us on our feet about what RIM is doing next. And, at least (other than with the Tour) most of the phones actually look different..I mean I'd hate to have to have an iPhone and see how nothing but slim has changed on the 3G AND 3Gs yet mines still the old school one cuz society said so and I can't even take video or have an external speaker....lol...now that my friends, is something to get frustrated with....lol


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Default 10-30-2009, 11:51 AM

Although I have no facts/actual numbers (just being honest here) I can easily believe that the trackball is a huge reliability problem for RIM products, and the source of frequent complaints. In addition to the Tour defective trackballs, it is a device succeptible to greasy, dirty and sticky fingers.

I could also believe that now they have tested and proven a more reliable alternative, there is a strong desire by the carriers and RIM to rid themselves of the trackball product lines as quickly as possible. There is no reason to be frustrated or angry by continuous product improvement or 'the next great thing' in the tech world.

Such is the technology bandwagon, adopt early at your own risk and dive in when you are comfortable. There is no guarantee that any rumored product will ever launch. If you want something proven and durable buy a year into production and trade off a loss of capabilities for better reliability.

Last edited by jimn367 : 10-30-2009 at 11:53 AM.
   
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Default 10-30-2009, 11:36 PM

I agree. The trackball has been an issue (from what everyone has posted lately) but the trackpad is the future of RIM. The trackpad hasn't had any issues (from the posts I haven't seen and Verizon tech input). Yes, there will be problems with WiFi initially with the new devices (such as the Storm 2) but will be fixed, easily with a OTA update. Overall, the Tour is a good device and RIM has fixed the issues with it. The Tour 2 will have the updated fixes along with the newer options (WiFi, trackpad, 5.0).

Overall, if you are on your 4th Tour than you are abusing your phone or something. My wife and several friends of mine bought their Tour's the first day and not one of them have returned theirs. Sounds like to me that you need to switch to a different phone that you can throw around.
   
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Default 10-31-2009, 11:22 AM

I'll chime in here too. I bought my Tour during week 2 (I was on the road when the Tour was introduced) and I have had no issues with it at all. Great device. I'll be due for something new in April 2011 and I am interested to see the progression of the technology as we move forward.


Happy to be part of the BB Community!
   
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Default 10-31-2009, 09:18 PM

You can count me as a lucky one. I bought my Tour on day one and have had no problems whatsoever, excluding the battery door and I consider that a very minor issue. I consider my phone to be top-notch.
   
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Default 11-01-2009, 01:01 AM

Quote:
Originally Posted by RedSoxFan View Post
I agree. The trackball has been an issue (from what everyone has posted lately) but the trackpad is the future of RIM. The trackpad hasn't had any issues (from the posts I haven't seen and Verizon tech input). Yes, there will be problems with WiFi initially with the new devices (such as the Storm 2) but will be fixed, easily with a OTA update. Overall, the Tour is a good device and RIM has fixed the issues with it. The Tour 2 will have the updated fixes along with the newer options (WiFi, trackpad, 5.0).

Overall, if you are on your 4th Tour than you are abusing your phone or something. My wife and several friends of mine bought their Tour's the first day and not one of them have returned theirs. Sounds like to me that you need to switch to a different phone that you can throw around.

No, I do not abuse my phone. I am quite particular with my phone and do not, as you say "throw it around". I use screen protectors and silicone covers to protect it from minor scratches from everyday use. I am on my 4th Tour because I have had trackball issues as well as problems with the phones periodically rebooting themselves and repeated lengthy screen freezes.

I do not understand how you address the fact that the Tour has had proven trackball issues and conclude because I have had to have 3 replacements that I am abusing my phone. And yes there are others who got a good one the 1st time and have had no replacements but others on the forums are like myself and have had several replacements.

Last edited by shoppergirl : 11-01-2009 at 01:05 AM.
   
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Default 11-01-2009, 05:36 AM

Quote:
Originally Posted by RedSoxFan View Post
Just wondering how many people out there that have the Tour are going to be PO'd because RIM is releasing the Tour 2 with trackpad and WiFi?
With my Tour I can send and receive email, browse the web, talk to people, take pictures and video, and many other wonderful things that help get me through a busy business day. Oh, and my track ball has worked just fine since day one. The thirst of today's consumer when it comes to technology is unrelenting. If a company wishes to compete is this market it must always innovate and that is what RIM attempts to do. For me the track pad and WiFi can wait. It just gives me something to look forward to.


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Default 11-01-2009, 08:29 AM

This reminds me of the old Gateway Computer TV commercial. A guy was driving in a convertible all smiles patting on a brand new Gateway PC box sitting on the passenger box besides him, only to notice a worker plastering a new Gateway model advertisement over the previous one he just bought on the big billboard.

Thats life, I guess. Damned if you wait, damned if you buy, technology always moves ahead with or without you.


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Default 11-01-2009, 01:54 PM

It won't bother me as I am always on 3G so no need for WIFI....


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Default 11-02-2009, 02:17 AM

Quote:
Originally Posted by djdonnyk View Post
It won't bother me as I am always on 3G so no need for WIFI....
3G is over rated. Home wifi is the way to go.


8330>9550
   
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Default 11-02-2009, 03:58 AM

Well....I'm kinda peeved because my Tour will not be the latest and greatest anymore. I'm not too fond of the trackball but do like to be able to use it with gloves on. Now give me a four way like my old Nintendo Gameboy and I will be set!
   
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Default Tour 2 release? - 11-02-2009, 09:43 PM

Any idea when the Tour 2 will be released to Verizon? Thanks in advance.
   
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Default Tour2 Arrival? - 11-03-2009, 06:54 AM

Any "buzz" on when Verizon will release the Tour2?
   
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Default 11-04-2009, 10:40 AM

Quote:
Originally Posted by RedSoxFan View Post
....Overall, if you are on your 4th Tour than you are abusing your phone or something. My wife and several friends of mine bought their Tour's the first day and not one of them have returned theirs. Sounds like to me that you need to switch to a different phone that you can throw around.
RedSoxFan,
You couldn't be more wrong than you are right now.
I'm on my third Tour, both previous devices were returned for the trackball issue. I've never dropped my device or abused it in anyway. I've always had a protective case on my devices and I'm anal about protecting it, heck I paid enough money for it.
Prior to this expereince, I've never had to return a device, and I've had many over the years, over-all they've been stellar devices, rock solid. Just because your wife and thier friends didn't get caught by the 25% that were defective doesn't mean that people are abusing them. It just means that your wife and her friends got lucky and didnt get one in that 25%.

People aren't abusing or "throwing around" thier devices. RIM had a problem, either in engineering or in manufacture of the track balls for the Tour and they've allowed users to return the devices for replacement.


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Default 11-06-2009, 02:33 PM

Quote:
Originally Posted by MooseNYC View Post
RedSoxFan,
You couldn't be more wrong than you are right now.
I'm on my third Tour, both previous devices were returned for the trackball issue. I've never dropped my device or abused it in anyway. I've always had a protective case on my devices and I'm anal about protecting it, heck I paid enough money for it.
Prior to this expereince, I've never had to return a device, and I've had many over the years, over-all they've been stellar devices, rock solid. Just because your wife and thier friends didn't get caught by the 25% that were defective doesn't mean that people are abusing them. It just means that your wife and her friends got lucky and didnt get one in that 25%.

People aren't abusing or "throwing around" thier devices. RIM had a problem, either in engineering or in manufacture of the track balls for the Tour and they've allowed users to return the devices for replacement.
So what you are telling me is that this person and YOU have gone through 3-4 Tours? Do you have any idea what the chances are of YOU GETTING that 25% defective Tour for that many times? Hey, I'm not denying that there wasn't a problem when it was first released. However, RIM fixed the issue rather quickly and it is now since vanished. I'm sorry but if you are on your 3rd or 4th Tour, it means you are having issues with the new RIM "fix" for the trackball etc. Maybe you should just send it back and go back to the old phone you were using and never buy a RIM device again.
   
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