E-mail body in TXT file - BlackBerryForums.com : Your Number One BlackBerry Community

MPG · 09:28 AM

I occasionally receive e-mails on the Tour where the body of the e-mail is stored as a TXT file that I cannot open. Is this a result of the format? Can anyone tell me if there is a fix?

JSanders · 11-04-2009, 09:29 AM

Is the text file attached to the email?

What do you mean "body of the email is stored"?

MPG · 09:32 AM

Yes it is attached to the e-mail. The TXT file contains the body of the e-mail. Example:

You send me an e-mail saying hello Mike. I get the e-mail, do not see "hello mike". it is is an attached TXT file and I cannot open it.

penguin3107 · 11-04-2009, 09:32 AM

Quote:

Originally Posted by MPG

I occasionally receive e-mails on the Tour where the body of the e-mail is stored as a TXT file that I cannot open. Is this a result of the format? Can anyone tell me if there is a fix?

This was a known bug in the original version of the software for the Tour. (Actually a two-part bug, with one part being a problem on the sender's side.)

Upgrade your Tour to the most recent version of the handheld OS and this issue should go away.

MPG · 11-04-2009, 10:23 AM

What is the latest firmware version from Verizon for the Tour? I have 4.7.1.40

penguin3107 · 11-04-2009, 10:28 AM

http://www.blackberryforums.com/gene...ilanguage.html

djm2 · 11-04-2009, 10:54 AM

Might this be part of the issue as well:

View Document

If so, software that you've installed may be part of the problem.