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Old 11-16-2009, 08:48 PM   #1 (permalink)
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Default Problems with Setting up email and browser??

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1st. When I go through the setup wizard and I select email setup only enterprise email is setup, i need to setup a standard Gmail or yahoo account and theres no where to do? any ideas??

2nd. I can't seem to find any browser to go to the internet? any ideas where it is?
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Old 11-16-2009, 08:54 PM   #2 (permalink)
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1. Next to the setup wizard icon, u should see the Email Settings icon..that's where u can setup ur email.

2. Send your service books in Email Settings and u should get your browser icon.
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Old 11-16-2009, 08:59 PM   #3 (permalink)
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Problem is though, when I click setup button in the menu the only thing that is there is Setup Wizard and Bluetooth setup, no other options??
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Old 11-16-2009, 09:02 PM   #4 (permalink)
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Do u see the Email Settings Icon?
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Old 11-16-2009, 09:06 PM   #5 (permalink)
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No there is nothing there at all.
This is what I do and what i see..
1. I push the menu button
2. I push the setup key
3. I only see Setup Wizard and Bluetooth Setup
4. So i push setup wizard and go to email but it only says " I want to use an Enterprise email with password" thats the only option available
..
Keep in mind, this is a Sprint Blackberry Tour that I unlocked and I am using it with AT&T.. But that shouldnt be the issue at least my calls and text work fine.

Then i read about going to Options>host routing table>menu>register now.. but when I do that still nothing happens???

are these problems happening because it is unlocked or because its on AT&T ??
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Old 11-16-2009, 09:14 PM   #6 (permalink)
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Do u have hidden icons...I find it hard to believe you don't have a "Email Settings" icon...if not..if you go through the Setup wizard...towards the end there should be an option that says , "Email Setup"....
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Old 11-16-2009, 09:28 PM   #7 (permalink)
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nope its not there, I'm just going to sell it.. I bought it off ebay for 475.. I'm going to try to sell it for 350.. is that a good deal?
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Old 11-16-2009, 09:36 PM   #8 (permalink)
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Idk u tell me...u bought for 475 and selling it for 350...seems like a loss no?...anyways..hey bro...there's a nationwide outage for ATT, Tmo, and VZW so trying to do anything email right now won't work...I was gonna walk you through it right now but I can't even do it myself...will report back to try and help you again...(350 either way is still good if the Tour is unlocked by the way)
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Old 11-16-2009, 09:42 PM   #9 (permalink)
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yeah, I'm just going to hang on to it for a while and maybe it will work for me later, Its just really stressing me out because I figured it wouldnt be this complicated but oh well. I'll keep my eyes open
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Old 11-16-2009, 09:46 PM   #10 (permalink)
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PM you PIN number (to find your PIN number go under options>Status..next to PIN...)
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Old 11-17-2009, 06:03 AM   #11 (permalink)
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To the OP, it sounds like you don't have a BlackBerry Data Plan properly set up (evidenced by the fact that you don't have the Personal Email Setup option). Call your carrier to get the proper data plan set up.
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Old 11-17-2009, 02:48 PM   #12 (permalink)
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Quote:
Originally Posted by Motorcycle Mama View Post
To the OP, it sounds like you don't have a BlackBerry Data Plan properly set up (evidenced by the fact that you don't have the Personal Email Setup option). Call your carrier to get the proper data plan set up.
Good call. I'm over here assuming he has internet AND email and I didn't even ask him that,,,after all, it is... A Blackberry... ;)
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