11-24-2009, 04:50 PM
Join Date: Jul 2005
Location: Florida Panhandle
Carrier: T-Mobile USA
Post Thanks: 16
Thanked 508 Times in 493 Posts
The DM log is RIM.log. Explore and see if you have it.
I don't know why it is greyed out, unless that means there is no log file. I would expect there to be one from when DM worked for you, unless it was removed when you were switching back and for between 5.0.1 and 4.7.
I don't know what will fix the problem. I would use Outlook and go through calendar, tasks, etc and look at the entries. Set the view to a spreadsheet format of rows and columns. Look for empty rows, and anything that stands out as odd. Delete any empty rows, if you find any. Edit out the oddities, if you find any.
Since you have your PIM info sync'd and you've done a backup, go ahead and use the advance feature of the backup module in DM to clear the calendar, task and notes data bases on the blackberry.
Now, try to sync again.
Fingers crossed here. Hope it works. If not, and I'm guessing, I would do a clean uninstall of DM, reboot windows, and install 5.0.1 again. If you've reach that point and it doesn't work, I have no other ideas.