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Old 02-24-2010, 12:08 PM   #1 (permalink)
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I have a 9630 that I have wiped clean with JL Cmdr and reinstalled OS v4.7.1.61 (platform 4.1.0.81). I tried "downgrading". I sent "service books" a million times.... no matter what I do I cannot access the option to view SMS as a conversation i.e. threaded....HELP! This "option" just doesnt appear anywhere under any setting or options.

Any advice?
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Old 02-24-2010, 12:09 PM   #2 (permalink)
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That option is only available on OS 5. It's not available in OS 4.7

Unless you use a 3rd party app.
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Old 02-24-2010, 01:45 PM   #3 (permalink)
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How do I get OS 5? When i update through desktop manager it only offers 4.7.....
Also, how can that be when the manual for the Tour specifically states that you can view SMS texts in "conversation" view? How could they ship it without the right software to comply with their own manual?

This phone is making me nuts!

Last edited by jpdriver01 : 02-24-2010 at 02:02 PM. Reason: forgot something
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Old 02-24-2010, 01:46 PM   #4 (permalink)
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Follow these steps:

Latest OS: 9630 5.0.0.801/5.0.0.484 (Multilanguage)
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The difference between stupidity and genius is that genius has its limits.
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Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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