Ok, this is my first post, but I'm not a newbie to BBs, but I'm open to ideas (hince this website
Here's the issue:
We have a bunch of BB 9630s with the 18.104.22.168 OS
We are not able to upgrade our BBs (secuirty policies by our company)
We are using BDM 4.2.18
Root Issue: When connecting the BB to the computer by USB, it asks for the drivers. I point windows to C:\PROGRAM FILES\COMMON FILES\RESEARCH IN MOTION\USB DRIVERS, but it does not take to it (states that it could not find any drivers for this device, etc...)
I have fully uninstalled the BDM, BBHH Drivers (for the 9630) and reinstalled them. I have even tried using BDM 5.0 and no joy.
I pulled the drivers from Sprints website and they did not work.
I tried a few different BBs (all same 9630s, 22.214.171.124 OS and all Sprint) and they all do the same thing.
Here's a kicker, tried it on different computers and still getting the same thing.
Am I missing something?