Originally Posted by BallHawk3
Sounds like a lot of stuff isn't installed. I would download desktop manager along with the newest OS and wipe the device.
Sounds like you need service books as well. All you need to do is get the blackberry data plan and go to the carriers BIS website (example sprint.blackberry.com, carrier.blackberry.com, etc etc) and create an account and register the device.
Done the wipe. (and updated through Desktop Manager as well)
I think that the service books are a problem.
I went to the carrier's site, but it won't allow me to register the phone.
This carrier is a government-run company, so it may be why!
I gather I would have to try it on the private wireless carrier to see if it works.
Thanks to all for the feedback!
Does anyone know why the BB browser icon is not present though?
It is still showing registered to a BES - could this be the reason why I cannot get full functionality - other than using it as a phone??