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Old 04-06-2010, 11:25 AM   #1 (permalink)
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Default No BES, but BBM?! Pre-paid SIM with data

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I have a user with a unlocked 9630 in Argentina. He is using a Movistar SIM with a data plan. All his BlackBerry apps (including BBM) works, but he cannot access the BES. Normally I would say that the local carrier doesn't have access to the BlackBerry network, but BBM is working.

Any suggestions or ideas?
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Old 04-06-2010, 11:27 AM   #2 (permalink)
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There are two BlackBerry Data plans, BIS (BlackBerry Internet Service) which is personal email, BBM, etc. And BES (BlackBerry Enterprise Service) which is the same as BIS but with Enterprise Server support.

The user doesn't have the BES plan and I am not sure the Movistar PAYG SIM has BES plans.
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