BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-09-2010, 07:47 PM   #1 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Custom Ringtones Going off at Weird Times

Please Login to Remove!

I have a lot of custom ringtones and since I installed the new OS they've been playing at strange times. One will play everytime a call ends whether I hung up or someone else hung up on me. Or I'll get a text message and the ringtone I've specified for that certain person will play but then it will be followed by some other ringtone. Does anyone know how I can fix this?
Offline  
Old 04-10-2010, 01:25 AM   #2 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z30
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,169
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

First thing, try a battery pull with the device powered on.
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!
Offline  
Old 04-10-2010, 01:37 AM   #3 (permalink)
Thumbs Must Hurt
 
BB-Tech support's Avatar
 
Join Date: Apr 2010
Location: Ontario
Model: 9790
PIN: N/A
Carrier: Rogers
Posts: 162
Post Thanks: 0
Thanked 8 Times in 8 Posts
Default

Quote:
Originally Posted by 00Freezy View Post
I have a lot of custom ringtones and since I installed the new OS they've been playing at strange times. One will play everytime a call ends whether I hung up or someone else hung up on me. Or I'll get a text message and the ringtone I've specified for that certain person will play but then it will be followed by some other ringtone. Does anyone know how I can fix this?
If the hard reset (pulling the battery) doesn't work
probably is corruption in device software

Make a backup of device and do Device software reload
open
www.blackberry.com/btsc
in search type KB11320
it will show up first on list

Follow KB article
__________________
Someone who likes to help

Last edited by BB-Tech support : 04-10-2010 at 01:41 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.