BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-14-2010, 04:07 PM   #1 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Why can't I log in?

Please Login to Remove!

Sorry if this has been posted elsewhere, I am new here and haven't been able to find it anywhere.

I have a Tour 9630 and when I go to my browser and try to log in to different web pages (such as my school account) I cannot log in. It generally will just re-load the log in page... Is there any way to fix this? It is quite frustrating when I need to look something up and am away from an actual computer.

Thank you.
Sarah
Offline  
Old 04-14-2010, 04:20 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,721
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

Try this, as a test: Point your blackberry browser to http://wap.blackberryforums.com. Can you log in?
__________________
- Ira
Online  
Old 04-14-2010, 04:38 PM   #3 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes, I can log in to that with my phone...
Offline  
Old 04-14-2010, 04:43 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,721
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

Wirelessly posted

. . . If you can log into the mobile blackberry forums site, then I suspect the problem is the page you are trying to log into in combination with the blackberry browser, or whichever browser you are using. In that case, try a different browser, i.e. Opera Mini or Bolt.

If you can't log into the mobile blackberryforums site, try clearing your browser cache, history and cookies. Do a hard reset as well. Then try again. If you are then able to log in, then try your other site.

A hard reset is a battery pull. With the power on, remove the battery for 30 to 60 seconds.
__________________
- Ira
Online  
Old 04-14-2010, 04:46 PM   #5 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,721
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

Wirelessly posted

Quote:
Originally Posted by blutrumpetyr
Yes, I can log in to that with my phone...
Probably before going to the trouble of downloading a third party browser right now, go ahead and try clearing cache and cookies and a battery pull first. Then maybe try another browser if that doesn't work.
__________________
- Ira
Online  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.